This is a discussion on Disabled password within the iPad Help forums, part of the Apple iPad Discussions category; Now for 3 months, I have been unable to update any apps on IPad or IPhone. I have had two appointments with the Apple store ...
Now for 3 months, I have been unable to update any apps on IPad or IPhone. I have had two appointments with the Apple store and 3 1/2 hours on the phone trying to correct this. We have reset my password 15 times ( my email states that my email has been reset). In reality, nothing has changed. I would really appreciate anyone with an idea to fix this problem.
02-25-2013 11:49 PM
Have you tried updating the apps through iTunes, it might recognise the password on there. If it does then reset it on iTunes and try to sign in later through your iPhone with the new password.
Sent from my iPad using Tapatalk HD
Hi and welcome to the Forum!
Try this....go to the App Store through the settings app. Press on your ID and then sign out. Do a reset of your iPad - Hold the power off button and the home button simultaneously, keep holding them in and you may see the power off slide appear and disappear, wait until you see the Apple logo appear before releasing the buttons. It will take a little longer for your iPad to start.
Now go back to the App Store through settings and sign back in.
I've moved your thread to our Help Section where you will receive a better response.
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