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ITunes purchase error

This is a discussion on ITunes purchase error within the iPad General Discussions forums, part of the Apple iPad Discussions category; Is it the FREE app or the pay for HD app? AA Sent from my iPad using iPF...

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  1. #11
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    Is it the FREE app or the pay for HD app?

    AA

    Sent from my iPad using iPF

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  3. #12
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    The pay for app.
    iPad3 32gb

  4. #13
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    Couple of things.

    Try downloading some FREE apps to see if you can cause the glitch to happen again. This may tell you if it's an issue specific to the one application or how your device is connecting to the App Store.

    Also contact iTunes (the contact info is on your receipt). Explain your problem and you should be able to get a credit.

    Keep us posted on your progress.

    AA

    Sent from my iPhone using iPF

  5. #14
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    I've downloaded a dozen or so free apps and all are working fine. I have contacted iTunes and received a prompt reply, they will issue a refund and referred me to the app designers for further info.

    I'm a little nervous now to but any further apps in case they too don't work.

    I might add I have been buying and using apps on my smartphone for several years.

    Thanks for your help.
    Last edited by lizzieh; 10-04-2012 at 01:05 AM.
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  6. #15
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    Quote Originally Posted by lizzieh
    I've downloaded a dozen or so free apps and all are working fine. I have contacted iTunes and received a prompt reply, they will issue a refund and referred me to the app designers for further info.

    I'm a little nervous now to but any further apps in case they too don't work.

    I might add I have been buying and using apps on my smartphone for several years.

    Thanks for your help.
    I wouldn't let one application misfire put you off. At the same time, it's always good to research an app and its developer before plunking down your hard earned money.

    Glad to hear it worked out for you.

    AA

    Sent from my iPad using iPF


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