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Video doesn't play on iPad (HTML5 Fallback)

This is a discussion on Video doesn't play on iPad (HTML5 Fallback) within the iPad General Discussions forums, part of the Apple iPad Discussions category; My members aren't able to view my videos on their iPads. Something about 'Format not supported' or something (sorry, I don't know the exact error). ...

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  1. #1
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    Video doesn't play on iPad (HTML5 Fallback)

    My members aren't able to view my videos on their iPads. Something about 'Format not supported' or something (sorry, I don't know the exact error). Can't post a link because this is my first post.

    I don't have an iPad, but when I run an iPad simulator on my computer (with flash turned off), it goes to the fallback correctly. By the way, I use JW Player, streaming from Amazon Cloudfront with the RTMP Player plugin for Wordpress.

    I've set up an HTML5 Fallback Option and it seems to be working, but not on the iPad. Below is my mediainfo. Does anything jump out at you as to why this wouldn't work? Thanks very much, Phil

    General
    Complete name : /Volumes/FreeAgent Drive/Seagate Backup/NUTMEG-PC/C/Users/Phil/Documents/Healthy Eating - Freshly Served/Video/MP4/Online Cooking Classes/Session 3/8-Apple-Cranberry-Crumble.mp4
    Format : MPEG-4
    Format profile : Base Media / Version 2
    Codec ID : mp42
    File size : 543 MiB
    Duration : 52mn 55s
    Overall bit rate mode : Variable
    Overall bit rate : 1 434 Kbps
    Encoded date : UTC 2012-04-06 04:55:07
    Tagged date : UTC 2012-04-11 01:44:30


    Video
    ID : 1
    Format : AVC
    Format/Info : Advanced Video Codec
    Format profile : Main@L4.2
    Format settings, CABAC : Yes
    Format settings, ReFrames : 3 frames
    Codec ID : avc1
    Codec ID/Info : Advanced Video Coding
    Duration : 52mn 55s
    Bit rate : 1 337 Kbps
    Width : 640 pixels
    Height : 360 pixels
    Display aspect ratio : 16:9
    Frame rate mode : Constant
    Frame rate : 29.970 fps
    Standard : NTSC
    Color space : YUV
    Chroma subsampling : 4:2:0
    Bit depth : 8 bits
    Scan type : Progressive
    Bits/(Pixel*Frame) : 0.194
    Stream size : 506 MiB (93%)
    Language : English
    Encoded date : UTC 2012-04-06 04:55:07
    Tagged date : UTC 2012-04-06 04:55:07


    Audio
    ID : 2
    Format : AAC
    Format/Info : Advanced Audio Codec
    Format profile : LC
    Codec ID : 40
    Duration : 52mn 55s
    Source duration : 52mn 55s
    Bit rate mode : Variable
    Bit rate : 93.6 Kbps
    Maximum bit rate : 160 Kbps
    Channel(s) : 2 channels
    Channel positions : Front: L R
    Sampling rate : 44.1 KHz
    Compression mode : Lossy
    Stream size : 35.4 MiB (7%)
    Source stream size : 35.4 MiB (7%)
    Language : English
    Encoded date : UTC 2012-04-06 04:55:07
    Tagged date : UTC 2012-04-06 04:55:07

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