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Apple.com double billing?

This is a discussion on Apple.com double billing? within the iPad General Discussions forums, part of the Apple iPad Discussions category; Originally Posted by ventus This happened to my friend who bought an iPod Touch. Just call Apple and they will fix it in a couple ...

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  1. #11
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    Quote Originally Posted by ventus View Post
    This happened to my friend who bought an iPod Touch. Just call Apple and they will fix it in a couple of minutes.
    Your friend was probably double-billed from one of those "offers" that makes you give up credit card info to get a 'free' apple device

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  3. #12
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    They had the money on hold but didn't take it until it had been in transit for three days if you read before you tell me what happened you would have seen that I said it was pending/holding so don't tell me they didn't do it that way

  4. #13
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    And never be nervous

    You are the customer of both Apple and the bank. Mine often calls to make sure and I am happy they do. Speaking about Credit Cards though, not Debit. Personally, I would not have a Debit card. Just my opinion though.
    Mel Lammers

  5. #14
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    Quote Originally Posted by ravynshadow View Post
    ...so don't tell me they didn't do it that way
    Jeez, calm down!

    Not that it really matters since you have your iPad now, but I am wondering how you knew that your card wasn't charged until after it had been in transit for 3 days? I was merely suggesting that if you were looking at your online statement from your bank or credit card company, they are not always in "real time" and that there can be a lag of a couple of days from the time the purchase is made until it shows up on your statement. I promise you that Apple does not ship things unless they have the money in their bank (unless you have a line of credit with Apple).

    Quote Originally Posted by mslammers View Post
    Personally, I would not have a Debit card. Just my opinion though.
    I don't know what I did before I had a debit card, well actually it is a check card that withdraws the money directly from my account. I probably don't carry more than about $15-20 in cash because I use my card for just about everything any more.

    Now back to your regularly scheduled topic...

  6. #15
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    I had to call apple I was sent a ship notice and checked my account the money was still there so I called apple to see why they told me yes my iPad was on the way and the money was on hold in my account but should be taken in a day or two so I checked the next afternoon and the money was gone and the iPad showed up the next afternoon

  7. #16
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    OK, fair enough. I didn't mean to start an argument. I just found it to be curious, that's all.

  8. #17
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    Once Apple gets an authorization code for the charge, that amount of credit (or cash if a debit card) is no longer available to the account holder and is on hold for the merchant.

  9. #18
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    Quote Originally Posted by 1991-C4 View Post
    But to dale600rr, if you did not authorize the second call to charge your account, you may want to call Apple and check the status of your order just to make sure. BTW, I find it interesting that a bank would call you to make sure a charge is legitimate. I have been doing business with the same bank for over 30 years and I don't think they offer any such service.
    Thanks! I live in South Africa and my bank (they are a VISA card issuer) call me any time there's a spend outside of my "usual" habits. 95% of my purchases go through without a problem, so it's good to know that if something does happen that is fraudulent that they are likely to pick it up and stop it before it can go through. I also get a text message to my cell phone every time my CC is used with the amount and where and emails with the same information. They say the South African banking systems are some of the best in the world, but that's just speculation

    BTW, I did speak to my bank and the original "reserved" transaction was removed when the second one was put through by Apple.com so I'm 100% sure that everything is OK.

  10. #19
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    I don't think that Apple is going to charge you twice. I am sure that there will be only one charge when the credit card statement comes.


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