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iTunes photo optimizing crash

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  1. #1
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    iTunes photo optimizing crash

    Hello, I am new to Apple and have been perfectly happy with my iPad for a couple of weeks now and iTunes worked just fine. I did previously import about 100 pictures with no problem at all and then decided to import my whole photo album that is a couple of thousand pictures.

    It seemed to work normally but during the optimization process iTunes suddenly crashes and this happen all the time I open the program and the sync/optimization place takes part.

    It crashes every time the optimization process reaches a certain photo number and I tried to uninstall Windows, reboot and then reinstall iTunes to no avail. iTunes always starts where it crashed so I cannot restart the whole photo syncing process so does this sound familiar? It is strange the photo import worked just fine before but it should handle thousands of pictures?

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  3. #2
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    i'm having the same problem too. looks like there is no remedy yet.

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    Haven't experienced the problem, but I strongly suspect it's a volume issue. Can you duplicate the problem with a (MUCH) smaller set of photos? Say, 50 or 100?

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    Quote Originally Posted by jsh1120 View Post
    Haven't experienced the problem, but I strongly suspect it's a volume issue. Can you duplicate the problem with a (MUCH) smaller set of photos? Say, 50 or 100?
    I have no problems syncing 100 pictures but somehow if I have many pictures the optimization process goes up to 115 pictures instead of all of them (2807)
    That is strange as I had no problems syncing 2100 pictures before and I just added some more pictures. What is more strange is that the optimization process _always_ crash at picture number 89 so it seems to be picture or limit related?

    I would say it is quite a serious bug as it would hardly be very unusual to have a couple of thousands pictures and Apple better fix it soon.

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    You may want to try deleting the photo cache.

    iTunes: Understanding the iPod Photo Cache folder

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    Quote Originally Posted by twerppoet View Post
    You may want to try deleting the photo cache.

    iTunes: Understanding the iPod Photo Cache folder
    Thanks, removing the cache ended the sync loop so I could start from the beginning. It must be a size issue since I managed to get it to work if I divided the sync into minor parts instead.

    That seems good enough for me to solve that issue, however, I did notice that some pictures were not transferred as they are basically just enlarged thumb-nails. Have anyone experienced that as well or is it a separate issue?

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    Quote Originally Posted by banders
    I did notice that some pictures were not transferred as they are basically just enlarged thumb-nails. Have anyone experienced that as well or is it a separate issue?
    Some RAW formats will only display the imbedded jpeg picture, which may only be a thumbnail. It depends on both the format, and whether Photos supports it.

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    Quote Originally Posted by twerppoet View Post
    Quote Originally Posted by banders
    I did notice that some pictures were not transferred as they are basically just enlarged thumb-nails. Have anyone experienced that as well or is it a separate issue?
    Some RAW formats will only display the imbedded jpeg picture, which may only be a thumbnail. It depends on both the format, and whether Photos supports it.
    Hm... when I looked at the pictures I could not help but noticing that the source pictures were of thumbnail size and I wonder how and when that happened? I hope that this did not happen due to me doing something wrong at sync...

  10. #9
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    Nothing in the photos sync process in iTunes can change the original pictures on the computer. It's a one way process.


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