Check out Worth Ave Group. They also cover theft.
We bought our iPad last Christmas at Walmart. Would it ,still have one year AppleCare coverage? We can't find any paperwork about it. We purchased extended warranty through walmart but usually something like that kicks in after the original expires I believe. We seem to be having a hardware problem. Thanks for info / suggestions.
I bought my ipad from the Apple store and later was amazed that nobody pressured me to take out an extended warranty. In fact it wasn't mentioned.
Since it's within the one-year timeframe you can contact Apple about any problems, either by taking it to an Apple store or by calling Apple Customer Care:
U.S. Technical Support: 1-800-APL-CARE (1-800-275-2273)
Others have posted some good insights into Apple Care and extended warranties earlier in this thread, but I'll add my two-cents here:
FWIW Apple Care can be a good investment depending on your circumstances (heavy use, refurbished item, etc.). Of course you can always buy Apple Care through Apple, however many other retailers sell it as well and it can often be found at a discount (by as much as 50% sometimes) so a little shopping around is worthwhile. For example, Apple charges $79 for the iPad Apple Care plan (extends the warranty to three years total). You can get the identical [ame="http://www.amazon.com/AppleCare-Protection-Plan-for-iPad/dp/B0044SVD50"]Apple Care from Amazon for about $66.[/ame] Not a huge savings, but every little bit helps IMHO.
It's also worth noting that you can purchase Apple Care any time during the first year. So if you bought something on January 15th 2011 you have until January 14th 2012 to buy the additional coverage.
The only third-party extended warranty company that garners continual positive reviews is SquareTrade:
SquareTrade Warranties | Extended Warranties for 70% Less Than Retail | Electronics Insurance Alternative
Their coverage on an iPad is a little more extensive and includes breakage so something to look into if you're in the market. Most of the other "extended warranty" companies have less-than-stellar reputations.
That said there are thousands of stories here and elsewhere about Apple taking care of issues with all of their products after the warranty period. I've personally had a couple of outstanding product repairs at no charge long after the warranties expired. Apple has always gone the extra mile when it comes to customer satisfaction.
Last edited by richsadams; 07-31-2011 at 06:02 PM.
I was also battling with this issue, because $80 is a lot for me. Buying the cheapest iPad and a Smart Cover is a financial strain for me (but oh, so worth it...). I'm glad I can ask for the protection plan for Christmas or even my birthday (May) since both fall under the one year.
Plus, like with my Android phone when I have problems, forums provide better help anyway!
Personally the 'Smartcover' seems like an expensive waste of money to me. It only protects the glass front. What about the back and sides? It looks like it offers zero protection really.
2 - 16GB WiFi iPads
32GB iPad Mini
I have a case I can put it in - my old Netbook one - for transport (it isn't perfect, and I'll ask for a better case for Christmas). I only need something TO protect the cover. It works for me.
When I asked about Apple care for an ipad at the Apple store the other day the guy said for a little bit more additional you can get the accidental breakage/water coverage too (If I remember right it was total $99 for the Apple Care w/ accident coverage). Has anyone heard of this or had it? Seems worth it to me considering I know several people who have had theirs broken (one kid dropped it, one had it slide under their recliner while charging and when they reclined it crushed the screen...ouch). We have a kid AND a recliner so I need some kind of assurance it won't be a big ruined pile of electronics if it gets broken.