Not the exact answer you are looking for, but I feel will be somewhat helpful ....
In my work, I have the need to occasionally help clients with their iPhone or iPad's remotely. If they have a PC or Mac in the same location (On the same network) I can at least see the same screens they do with the following:
Well since I can not link yet .... its called Reflector App and can be found at reflectorappDOTcom
It allows the iPad or iPhone to be mirrored to a PC or Mac on the same network. Then I can use any of the PC/Mac remote control apps to log into their computer, and see their iPad/iPhone screen. I cant actually control the iPad/iPhone, but I can walk them through things and assist them remotely.
I agree that we need to open up control. I work with 175 field engineers that aren't necessarily computer people but need assistance with getting service documentation to their iPads. The fact is they can't do it by themselves so remote control would be great and am interested if anyone has any info that would help. Of course jail breaking is out o the question
scifan57, iPad Forums Moderator
Please read the Forum rules.http://www.ipadforums.net/forum-rule...ease-read.html
i am also suprised that someone would ask, "Why?" My case is the same as several others who posted about the elderly person in need of remote assistance with ipad.
I moved to china and my elderly mother still lives back home in the u.s. she bought an ipad so that we can do video chats on skype and keep in touch better. but, she doesn't really know how to use the ipad. it is very difficult for me to try to explain to her what to do over the phone. so, it would just be so simple for me if i could remotely control her ipad for her to perform simple tasks such as installing apps for her and whatnot.
is that so very hard to understand?
I also just got off the phone with TeamViewer, and the person told me that if this feature (remotely controlling the iPad from a PC) is desired, then, they need our help. They need for more customers/users like us to contact Apple and request this feature. So, if anyone else out there wants this feature, please contact apple.
As someone that did user support to more than 100 locations throughout the state I'd shudder if I had to support iPads remotely.