I ve bought a brand new sealed ipad in my last trip in the US and i was really glad that i did so.
i plugged the ipad in my mac book pro(after having updated it to meet the specs for ipad) and the ipad is in recovery mode(as it is supposed to be) and nothing is happening(usb cable icon facing the i tunes icon)
Summary, the ipad isnt recognized at all. i restarted both pieces, but they can not see each other. Itunes has the latest update (9.1)
I ve tried eveything, different usb ports, restarts, reinstall itunes, use different computer, reset ipad but the ipad still the same-CAN NOT SET IT UP-
usually that would take 2 sec, just plug it and i tunes will come up automatically
On the other side, every time i plug the ipad with the charger it starts with the apple icon on the middle of the screen, the the recovery mode and does one ping(which means that power goes in)
I am really in a bad mood and i feel that i did everything
Can anyone advise please?is it dead?
Would appreciate any thoughts- here in the uk apple stores can not support-they keep saying item is not released, and sorry we are not trained to solve problems.