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  1. #1
    iPad Noob!
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    Brand new iPad not charging at all :(

    Tomorrow it is my daughter's Bday and I got her iPad. I bought it online from US markets and it has arrived in about 10 days ago.
    I kept it for tomorrow- but somehow i decided to open it and charge at least for 10-16 hours prior to give it to my daughter: here you go same problem ever- not charging.
    Not charging at all, and my computer does not see the device at all.
    I tried 4-5 different cables to charge it -useless. I went and got me another wall unit charger - changed my computer. Useless
    I think I got defective iPad that is it. And I do not know what to do. Pls help. In my country we do not have apple stores nor specials who might help me with defective iPad.

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  3. #2
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    Quote Originally Posted by Harris1171 View Post
    Tomorrow it is my daughter's Bday and I got her iPad. I bought it online from US markets and it has arrived in about 10 days ago.
    I kept it for tomorrow- but somehow i decided to open it and charge at least for 10-16 hours prior to give it to my daughter: here you go same problem ever- not charging.
    Not charging at all, and my computer does not see the device at all.
    I tried 4-5 different cables to charge it -useless. I went and got me another wall unit charger - changed my computer. Useless
    I think I got defective iPad that is it. And I do not know what to do. Pls help. In my country we do not have apple stores nor specials who might help me with defective iPad.
    Does it power up at all? It should, even brand new ones have enough power to power up. If it does, just reboot ur device. Then try again. So u saying when u plug charger into ipad, symbol doesnt change to charging? Maybe the charger itself is defective. Try another cable. Or just exchange it if nuthin wrks. Hope u get it wrkin b4 time to give it to her ;-)

  4. #3
    iPad Noob!
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    It powers on but says connect to iTunes. I tried to rebooting useless. Like I said i got 5 different cables with me now.
    Isn't there anything else i can do before returning it back to US?
    I thought apple usually check items before selling
    They ruined my plans (((

  5. #4
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    You could probably get the amount you paid for it minus $10 - $30. But you could loose more, it just depends on demand. But because it christmas time, you shouldn't loose to much. Hope you get a good amount. Take care

  6. #5
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    The iPad will only charge if connected to the Apple iPad charging adaptor. It will not charge very fast connected to a computer USB port and so, when connected to such a port, it displays the 'Not Charging' message. You need to connect it to the Apple charger, which can supply the much higher current (500mA) required to properly charge the iPad battery.

    Don't worry about this - it's completely normal (but annoying, nonetheless!)

    Tim
    Scotland

  7. #6
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    It's not annoying the reason is the USB ports cannot power the iPad to full voltage. I always charge my iPad via the wall mount it just works period just try charging from wall socket ok
    Cheers Colin,
    Administrator
    Brisbane Australia
    Certified Apple Product Professional
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  8. #7
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    **Technical Error Alert**
    **Technical Error Alert**

    Cause of Error:- Consumption of ‘wee dram’ of Scottish ‘water of life’ the night before.....

    In my previous post I suggested that only the Apple iPad charger could supply the current required to rapidly charge the iPad, but incorrectly said that it supplied 500 mA. This is, of course, incorrect. The Apple iPad charger is 10W - 2 amps at 5 volts. A ‘normal’ USB computer port can supply 500 mA, as do many ‘standalone’ USB chargers.

    Humble apologies - I will stick to drinking spring water......

    Tim
    Scotland

  9. #8
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    That is correct another problem is many USB ports on pc's more than 12 months old havevlow power USB ports and can take forever to sync an iPad. I will drink my rum now lol
    Cheers Colin,
    Administrator
    Brisbane Australia
    Certified Apple Product Professional
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  10. #9
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    I suspect you have a faulty iPad but try charging first. Also please hold down power key and home button until apple logo shows up and try a reset
    Cheers Colin,
    Administrator
    Brisbane Australia
    Certified Apple Product Professional
    _____________________________


    iPad User Guide
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  11. #10
    iPad Noob!
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    Thank you all for replies and fo trying to help me solve this issue.
    But yet, I think some people still think I do not know how to charge iPad. The iPad is brand new and it is not charging neather from wall unit nor from computer. My computer desktop or laptop does not see the iPod itself. I have all kinds of cables right now with me and I know that it is not cable problem.
    And I just visited the store where they seem to fix iPads- they were wondering too.
    It is 16GB Wifi only iPad - brand new just out from the box and it is not working. No way for me to charge it - since I left it for few hours charging.
    It is sad to confess but this is Defective iPad.
    I am scared I am the only person who got defective iPad i guess.
    Last edited by Harris1171; 02-23-2011 at 09:40 AM.


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