Change Display Name in OutGoing Email
This is a discussion on Change Display Name in OutGoing Email within the iPad General Discussions forums, part of the Apple iPad Discussions category; Originally Posted by twerppoet
I did a little more playing around. I had my GMail account set up as an Exchange account, but I switched ...
My Gmail was/is setup as exchange for the calendars as well.
Originally Posted by twerppoet
I added a secondary gmail account and edited the name. you are correct in that the method works. it's a weird workaround but is somewhat of a solution.
I'm gonna pass on that idea for now b/c the gmail account, not setup as exchange, doesn't have push notifications.
Sooooo close to the solution. Thanks for your help.
Last edited by naman919; 02-14-2011 at 03:02 AM.
02-14-2011 02:51 AM
Hate to beat a dead horse, but can anyone find where/how exchange email accounts are pulling the outgoing display name? It is a default somewhere.
Never mind. The results are inconsistent. This works sometimes, and sometimes not. Apparently the name gets stuck in memory, but further fiddling with accounts or other random email acts can make it revert without warning. I'll leave the the original post in place as a kind of history of what doesn't really work.
After a great deal more experimenting, I came up with this almost satisfactory work around.
Remember how the GMail account would let you change the name? Well, apparently as long as the GMail account is set up and the mail is turned on, it will override the name in the Exchange Google account. Or, at least it does in mine.
This is what I did. I set up the Gmail account with the name I wanted. Turned off everything except the Mail. Went into Settings > Mail, Contacts, Calendars >> Fetch New Data >> Advanced, and changed the GMail account to manual.
Now, as long as I don't open the GMail inbox, or GMail account it never fetches the mail. This prevents duplicates. After half a dozen experimental emails the All Inbox did not force a manual check on the GMail account.
Of course if you do select the GMail Inbox or account, you're going to end up with some duplicates. When I did this I got one listing for the email in the All Inbox with a number beside it. When I tapped on it I got both emails listed. This is why I said it was an almost satisfactory work around. You can make more work for yourself if you get careless. If you don't normally stray outside the All Inbox or the Google Exchange account, you should be relatively safe doing things this way.
As a further experiment I went to the Default Account setting under Settings >> Mail, Contacts, Calendars and tried sending from the All Inbox with both the GMail account and the Exchange account. As far as I know this setting only affects the sent mail address if you are in the All Inbox.
Both methods worked, however the email seemed to go out faster using the GMail account to send. This did not affect where or how the email appeared when it was received, just how long it took. I'd say the GMail was a few seconds at most. The Exchange account took at least two minutes.
Correction: Just noticed that using the Google Exchange account as default did not send the email with the name. Have no idea why, since when I'm in the Google Exchange inbox it worked just fine.
Last Notes: My Google Exchange account does not show a name at all. It shows my google email address in the list. I can only get a name using the workaround just described. To me that means that there is still something different in how we have things set up. No idea what. I use a "firstname.lastname@example.org" address. Other people with older GMail accounts have "email@example.com". Maybe you do? This may work differently for all I know.
I discovered this anomaly while trying to set up my GMail using the Other Account settings. I started to write this email based on that, but decided to experiment with the GMail account first, because it's a lot easier to set up. I saw no difference in behavior.
Last edited by twerppoet; 02-15-2011 at 07:10 PM.
I figured out how to fix this - the real solution
The problem isn't with iOS at all, it's a problem Gmail (a question of implementation rather than a true problem). Specifically, where Gmail collects the information that's used as the display name for Exchange.
Let me explain:
Ideally, a user's Exchange display name in Gmail would mirror the "Send mail as" field that's located in Gmail's account settings just as it does with IMAP. However, this is not the case. That's because the display name used by Gmail with Exchange on iOS is populated from a completely different settings data in Google's services. Instead of using the name that's located in the "Send mail as" field in Gmail's settings, Exchange uses the name data that's stored in the user's personal info profile on the "Google Accounts" page.
Here's the fix:
Access the "Google Accounts" page by logging into Gmail.com, then clicking your email address that's located near the top right corner. A drop down menu will appear, then select "Account Settings" and the Google Accounts page will load.
On the Google Accounts page, click the link "edit your personal info without creating a public profile", then the personal info page will load.
You should see the First and Last name fields. The data contained in these two fields are what Exchange uses to populate users' display name when used with Gmail on iOS. After editing and saving the two fields, an immediate update on the Gmail Exchange server will occur; thus, fixing the incongruent name issue when sending email using your iOS device setup to use Gmail with Exchange.
Note this: Gmail accounts using IMAP on iOS or IMAP on any platform may reflect whatever the user has stored in the "Send mail as" field in his or her Gmail settings. In contrast, Gmail with Exchange doesn't obtain its data from here. Instead, the data it uses is from the information located within the Google Accounts settings page. This explains why some users are able to get the desired display name by enabling their IMAP Gmail and using it to send mail instead of using exchange.
I hope this helps!! Let me know!
Last edited by JuniorClinician; 08-21-2011 at 05:37 PM.
"This approach worked for me... Thanks I think naman is stopping one click short of getting to the name screen"
Originally Posted by twerppoet
By default, when you send an email from your iPhone, a "Sent from my iPhone" signature will be added to your message.
You can edit this following these easy steps:
- From your iPhone home screen go to the Settings menu;
- Select the Signature option;
- Change the Signature to blank or whatever signature you would like to be added at the end of your e-mails;
Resolution for display name on Exchange account
It's actually very simple. Just find the contact card on your iPad and change the the First and Last name fields to what you want.
There is no iPad Exchange settings to modify the displayed name like their is with IMAP or POP account settings.
thanks for ur post ,twerppoet, its help me lot.
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