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Gmail problems on iPad. Help Please!

This is a discussion on Gmail problems on iPad. Help Please! within the iPad General Discussions forums, part of the Apple iPad Discussions category; Have replacement for defective device. Restored from iTunes. Tried to send email. Device says I do not have a valid password, go to settings, mail ...

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  1. 11-04-2010 02:30 PM #1
    jerliz [OP]
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    Gmail problems on iPad. Help Please!

    Have replacement for defective device. Restored from iTunes. Tried to send email. Device says I do not have a valid password, go to settings, mail & enter password.

    I tried repeatedly to do just that. I keep getting error .... User name or password for imap.gmail.com is incorrect.

    I can send and receive email from this account on my desktop. I have triple-checked multiple times that the password and user name is correct.

    Can anyone be of help here as to how to correct this problem? Would be sincerely appreciated. I have spend a number of hours that I did not have to give on this problem.

    Thanks for any help
    Jerry
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  2. 11-04-2010 02:30 PM
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  3. 11-04-2010 03:09 PM #2
    Venzent
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    did you use the @gmail.com extension as for the username?
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  4. 11-04-2010 03:16 PM #3
    jerliz [OP]
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    Yes, I did

    Jerry
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  5. 11-04-2010 04:26 PM #4
    NumbLock
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    Use smtp.gmail.com for outgoing and you@gmail.com for incoming.
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  6. 11-04-2010 04:36 PM #5
    tosh.jc
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    Are you trying to work with a restore of the iPad, or did you actually delete and attempt to reintegrate the Gmail account in the device's email client? Go in and delete it entirely, and reintegrate it with the proper settings from scratch.

    As NumbLock said, be sure to use "smtp.gmail.com" for the Outgoing Mail Server. Also, tap Advanced and ensure that Use SSL is set to On and the Server Port is 993.
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  7. 11-04-2010 08:38 PM #6
    jerliz [OP]
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    Am quite PC literate, but lost in this terrain. Where do I find the settings for smtp.gmail.com for outgoing and you@gmail.com for incoming .... as well as the Advanced and SSL and Server Port setting .

    Do these setting-locations some how become obvious after I have selected and set up gmail. Some how, they are not obvious under Settings/mail, contacts, calendars ... or Settings/general

    Thanks for your help and patience
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  8. 11-04-2010 08:48 PM #7
    mwhartman 
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    Not positive but mail, preferences, accounts, advanced.
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  9. 11-05-2010 04:07 PM #8
    jerliz [OP]
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    Not there!
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  10. 11-05-2010 04:08 PM #9
    mwhartman 
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    Sorry, I have no other suggestions.
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  11. 11-05-2010 05:40 PM #10
    iVan
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    Quote Originally Posted by jerliz View Post
    Am quite PC literate, but lost in this terrain. Where do I find the settings for smtp.gmail.com for outgoing and you@gmail.com for incoming .... as well as the Advanced and SSL and Server Port setting .

    Do these setting-locations some how become obvious after I have selected and set up gmail. Some how, they are not obvious under Settings/mail, contacts, calendars ... or Settings/general

    Thanks for your help and patience
    Are you able to access your gmail from your PC?
    Not white, not black just passionate shades of grey...

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