NEED HELP with ITunes. I know this may be out of the spectre of the Forum but it is about downloading into my iPad 2.
There is a TV show that will not download - Falling Skies. I have prepaid and get an email from Apple when it is available. I prepaid for 2 other shows that download perfectly.
All you need to do is click on the email phrase and it automatically downloads. However, for the last 2 episodes, it only downloads the "extra" clip of 2-3 minutes.
I have checked the store and it says "no available downloads".
This has happened in the past and I called iTunes and they walked me through 3-4 quick steps and it was fixed (different shows). I cannot remember them. Next time I will write them down.
Now THEY WANT $19 TO WALK ME THROUGH IT.
Needless to say, I am extremely angry about this charge. I think they are trying to gouge me when about a month ago, it was free. The cost is more than purchasing the series.
Can anyone offer suggestions?
Thanks in advance.