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My iPad 4 stopped working after the update last night ...

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  1. #1
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    My iPad 4 stopped working after the update last night ...

    My iPad-4 doesn't work after the latest update tonight, 19 Feb. It prompted me to connect it to iTunes and then it needed to be restored. I tried doing this 3 times and it failed all 3 times! I updated iTunes after my first attempt failed, but I'm still having issues. I'm new to Apple products and just bought a new iPad, Macbook Pro and an iPhone - I thought this stuff (bugs) didn't happen to Apple products - that's why I dumped my PC and jumped in with both feet for Apple.

    Please help me get my iPad back up and working again, guys. Thank You!!

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  3. #2
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    My iPad 4 stopped working after the update last night ...

    I am going to assume you tried to update to iOS 6.1.2 using the over-the-air (OTA) function on your iPad? But, it then had you connect to iTunes?

    If that is true, when you connected it to iTunes, did you then select the "Restore iPad..." Button (in the main Summary page)? And, what is the exact wording of the error code/phrase you got? Oh, an what version of iTunes are you using?

    Having a few more details will help us...

    Marilyn

    P.S. I deleted your other post you made on this same topic. Making more than one post not only fragments the conversation and makes it hard to follow - it's against the forum rules. Please keep any follow-ups, discussion or updates on this topic to this thread; do not start another. Thanks for your understanding.
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