Welcome to iPadForums.net Guest - Click Here to Register

Kind of annoyed with Apple...

This is a discussion on Kind of annoyed with Apple... within the iPad General Discussions forums, part of the Apple iPad Discussions category; Has anyone else had issues with them being very unhelpful? I'm just trying to answer the security questions that I know i didn't implement and ...

iPadForums.net is the original Apple iPad Forum! Registered Users do not see these ads. Please Register - It's Free!
+ Reply to Thread
Page 1 of 3 1 2 3 LastLast
Results 1 to 10 of 24
Like Tree1Likes

Thread: Kind of annoyed with Apple...

  1. #1
    Super Moderator
    Member #
    52510
    Liked
    142 times
    Join Date
    May 2011
    Location
    Good ol' Midwest
    Posts
    2,320

    Kind of annoyed with Apple...

    Has anyone else had issues with them being very unhelpful? I'm just trying to answer the security questions that I know i didn't implement and I'm getting the run-around in changing them! Agh!
    Sent from my White iPad 4.

  2. Ads


  3. #2
    Super Moderator
    Member #
    111434
    Liked
    524 times
    Join Date
    Oct 2011
    Location
    Near the Ionian Nebula, still searching for Earth
    Posts
    9,407
    Are you having a problem with your iTunes account? Can you be more specific?

    AA

    Sent from my iPhone using iPF

  4. #3
    Super Moderator
    Member #
    52510
    Liked
    142 times
    Join Date
    May 2011
    Location
    Good ol' Midwest
    Posts
    2,320
    I'm trying to buy an app, but it's wanting me to answer security questions I never even chose.
    Sent from my White iPad 4.

  5. #4
    Super Moderator
    Member #
    111434
    Liked
    524 times
    Join Date
    Oct 2011
    Location
    Near the Ionian Nebula, still searching for Earth
    Posts
    9,407
    When you go to your iTunes account, under "account management", does it give you password or security question reset options?

    AA

    Sent from my iPad using iPF

  6. #5
    Super Moderator
    Member #
    52510
    Liked
    142 times
    Join Date
    May 2011
    Location
    Good ol' Midwest
    Posts
    2,320
    No it doesn't.
    Sent from my White iPad 4.

  7. #6
    Super Moderator
    Member #
    111434
    Liked
    524 times
    Join Date
    Oct 2011
    Location
    Near the Ionian Nebula, still searching for Earth
    Posts
    9,407
    This may help. Go here:

    https://appleid.apple.com/cgi-bin/We...MyAppleId.woa/

    Click on the “Manage your Account" and log-in. Select "Password and Security". Click “Send reset security info email to (your email).”
    If it works the way it's supposed to, Apple should send you an email telling you how to reset your Apple ID security questions and answers.

    Let us know what happens.

    AA

    Sent from my iPad using iPF

  8. #7
    Super Moderator
    Member #
    52510
    Liked
    142 times
    Join Date
    May 2011
    Location
    Good ol' Midwest
    Posts
    2,320
    I did that yesterday to no avail i only get asked those infernal security questions.
    Last edited by MoonlitSonata; 01-23-2013 at 03:50 PM.
    Sent from my White iPad 4.

  9. #8
    iPad Addict
    Member #
    260719
    Liked
    141 times
    Join Date
    Nov 2012
    Location
    Niagara-on-the-Lake Ontario Canada
    Posts
    1,148
    Quote Originally Posted by MoonlitSonata
    I did that yesterday to no avail i only get asked those infernal security questions.
    I don't know where you are based. This is the Apple Canada site for managing your account....

    http://store.apple.com/ca/account/home

    However, I just tried it and they wanted me to answer the pre-set questions so it won't help you.

    Edit: At first the link AA sent did not load for me, which is why I sent this other one, however I just tried AA's link again and could change my pass word without answering pre-set questions.
    Last edited by Roy Rob; 01-23-2013 at 04:26 PM.

    Roy Rob - Niagara-on-the-Lake
    Ontario

  10. #9
    Super Moderator
    Member #
    52510
    Liked
    142 times
    Join Date
    May 2011
    Location
    Good ol' Midwest
    Posts
    2,320
    I don't want to change my password. I want to purchase apps, but I can because of the security questions I don't have the answers to.
    Sent from my White iPad 4.

  11. #10
    iPF Legend
    Member #
    28530
    Liked
    1526 times
    Join Date
    Jan 2011
    Location
    Walla Walla, WA
    Posts
    15,436
    I'm not sure from your post. Did you contact Apple directly and get the run around?

    I know there was an issue with sometime last year with their reset password (and security questions). Someone managed to use a combination of different companies (including Apples) procedures to commit identity theft (or something similar).

    Apple's been a bit skittish since.

    Unfortunately, once the serves have decided you need to answer the security questions, they get really insistent on the issue. In my experience, the security question issue could only be solved/answered from my computer. Every attempt to answer the questions on the iPad, when prompted, failed. Instead I had to go to my account in iTunes on the computer, or access my account via the Apple support site. I forget which worked.

    At any rate, keep pushing the iTunes support buttons. Politely, but firmly, insist on a resolution. They have every reason to solve this. After all, how else are they going to get your money?


Links

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts

Similar Threads

  1. What kind of music do you like?
    By mikeos in forum Off-Topic
    Replies: 3
    Last Post: 10-05-2012, 09:31 AM
  2. What kind of car mount do you use?
    By mike.james in forum iPad Accessories for iPAD 1, 2 and 3
    Replies: 4
    Last Post: 11-13-2011, 02:33 PM
  3. Replies: 2
    Last Post: 09-11-2011, 05:44 AM
  4. Replies: 31
    Last Post: 07-03-2011, 12:57 PM
  5. Very annoyed with iTunes!
    By SweetPoison in forum iPad Help
    Replies: 8
    Last Post: 05-10-2011, 10:01 PM

Search tags for this page

https://discussions.apple.com/docs/doc-4551

,

ipad does not mount in itunes different appleid

,

pass word apple id

Click on a term to search for related topics.