Welcome to iPadForums.net Guest - Click Here to Register

Getting a refund

This is a discussion on Getting a refund within the iPad FAQ forums, part of the Apple iPad Discussions category; I have just spent the last hour and a half trying to find on iTunes how to complain about an app by email to them ...

iPadForums.net is the original Apple iPad Forum! Registered Users do not see these ads. Please Register - It's Free!
+ Reply to Thread
Results 1 to 8 of 8
  1. #1
    iPF Novice
    Member #
    56763
    Liked
    1 times
    Join Date
    May 2011
    Location
    Costa del Sol, Spain
    Posts
    99

    Getting a refund

    I have just spent the last hour and a half trying to find on iTunes how to complain about an app by email to them and come up with zilch. I have never known a website that is so complicated and frustrating .... I think they don't want you to complain and make it nearly impossible to do so.

    Does anyone out there know of the URL to the page where I can register my complaint by email or website form.

    Many thanks for an replies in advance ......... Gerry

    Sent from my iPad using iPF
    I'm staying at the back of the queue in Godís waiting room!

  2. Ads


  3. #2
    Super Moderator
    Member #
    37823
    Liked
    748 times
    Join Date
    Mar 2011
    Location
    Cranbrook, Kent, UK
    Posts
    17,132
    Check this thread out, there are instructions and an email address on the very first post by col.bris

    http://www.ipadforums.net/ipad-help/...nes-store.html

    The Archangel

  4. #3
    iPF Legend
    Member #
    27654
    Liked
    119 times
    Join Date
    Jan 2011
    Location
    Scotland
    Posts
    15,248
    Yes - it's simply necessary to 'phone the toll-free Apple support line with your transaction reference number and you'll be give a refund as a credit to your iTunes account. Many Members have done this, so it's a straightforward process and you should have no problems.

    Tim

  5. #4
    iPF Novice
    Member #
    56763
    Liked
    1 times
    Join Date
    May 2011
    Location
    Costa del Sol, Spain
    Posts
    99
    Thanks all! ........... It's great to have all that help out there

    Sent from my iPad using iPF
    I'm staying at the back of the queue in Godís waiting room!

  6. #5
    iPF Novice
    Member #
    88513
    Join Date
    Aug 2011
    Location
    Arizona
    Posts
    17
    What's the apple support helpline number?
    I clicked on report a problem link on my history of apps purchases against an app which falsely indicated that you can change the keyboard. I clicked the link and reported the prolem asking for refund. That link now shows in different color and nothing has happened so far. It's been 3weeks. Clicking on the same link again pops a msg you have already reported a problem.

  7. #6
    iPF Legend
    Member #
    27654
    Liked
    119 times
    Join Date
    Jan 2011
    Location
    Scotland
    Posts
    15,248

  8. #7
    iPF Noob
    Member #
    97323
    Join Date
    Sep 2011
    Posts
    3
    I contacted them through apple website and within 12 hours they had replied and I had my £6.99 refund.

    Sent from my iPhone using iPF

  9. #8
    iPF Legend
    Member #
    27654
    Liked
    119 times
    Join Date
    Jan 2011
    Location
    Scotland
    Posts
    15,248
    Great to hear!! Of course, that app should now be deleted. For sure, it won't be updated the next time you sync.

    Tim


Links

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts

Similar Threads

  1. How to Get Refund on an App from iTunes Store
    By JonB in forum iPad General Discussions
    Replies: 14
    Last Post: 02-24-2012, 06:51 AM
  2. App refund
    By addiosamigo in forum iPad FAQ
    Replies: 13
    Last Post: 06-08-2011, 08:11 AM
  3. App Refund
    By kgreen3 in forum iPad Apps
    Replies: 3
    Last Post: 05-28-2011, 11:57 PM
  4. Buyers of old iPad may get refund
    By carlnj in forum iPad 2 Forum
    Replies: 1
    Last Post: 03-06-2011, 09:59 AM
  5. I want to get a refund on an App
    By Roseymagnolia in forum iPad General Discussions
    Replies: 5
    Last Post: 02-02-2011, 09:16 AM

Search tags for this page

complain app store refund

,

complain refund app

,

getting a refund for an in app purchase

,

how can i get a refund on itunes for ipad

,

how to complain about ipad app

,

how to get a refund for an ipad app

,

how to get a refund from itunes store

,

how to get refund on ipad apps

,

how to get refunds from itunes

,

itunes rfunds or complaints site

Click on a term to search for related topics.