I was recently banned from entering the social side of Rock the Vegas due to 'using exploits'. However, in the past week, the game had been giving me premium free gold coins every time I played and so I used them! Why wouldn't I? I had not hacked/jailbroken/tampered or performed any other form of cheating to get these. Quite literally the game was giving them to me!!! Ultimately I got banned and found I could no longer see, add or communicate with friends within the game.
So I emailed GameInsight and every response I got was for 'using exploits', 'using exploits', 'using exploits'... I am profoundly unhappy by their response. How else would I use my original coins without using free ones given to me? The game was giving them freely because of their fault, not mine, yet I get banned?