Rogers 3G activation issues... Anyone?
This is a discussion on Rogers 3G activation issues... Anyone? within the iPad Carriers forums, part of the Apple iPad Discussions category; I couldn't activate my Rogers 3g account after an hour and 1/2 on the phone with Rogers, and having received "plan update failure" email, I ...
Rogers 3g no go in Vancouver
I couldn't activate my Rogers 3g account after an hour and 1/2 on the phone with Rogers, and having received "plan update failure" email, I went to the Apple store in Vancouver. A "Genius" gave me a second SIM card which didn't work either. They then tried the two rogers SIM cards in their ipad, and that didn't work. Finally, they gave me a Bell Mobility SIM card, instructed me to call Bell and set up my account, while they (the Genius) waited, and voila, I finally connected with Bell! I then had to call Rogers and cancel my original accounts.
Also, Rogers had told me that the problems was at their end.
Anyway, Rogers didn't work for me, but Bell Mobility, with the same data plan, works fine.
06-26-2010 05:42 PM
I live in Calgary. I've tried over 200 times to activate Rogers 3g service on the iPad with no success.
I've figured out the issue after 7 days of trouble shooting with Rogers and Apple.
When you try to activate with Rogers, Rogers activation server sends a packet request to Apple via webservice requesting authorization. Apple replies to Rogers, Rogers authorizes your iPad.
The problem is not with Rogers. The problem is with Apple. Their servers cannot keep up with the requests. In essence they are throttled.
It took me 15 attempts back-to-back and finally I've managed to activate.
Another solution would be to activate in off peak hours like 2am-5am.
Hope this helps.
I signed up last month when I bought my Ipad and had no problems entered my user info and Amex # and it activated in a few minutes
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