It looks like there is a bug in the Verizon version of the iPad 2, where the cellular radio will not turn on if the system was previously powered off or reset with the Cellular Data switch in the off position.

In order to start the radio, you need to set the Cellular Data switch to the "on" position, then either shut down and power up, or reset the iPad (press and hold the Sleep/Wake button and the Home button at the same time until the Apple logo appears).

I called Apple, and at first, the CSR had no knowledge of the issue, but after putting me on hold and checking with others, he came back on the line and said that they were working on a patch.

Hope that this is helpful to anyone else experiencing this issue.

This is not known to occur in the AT&T version.

Got the same reply from a rep

Thanks for the 'heads up' on this issue. Much appreciated. I'm sure it's going to come up a few times in the future and I'll be sure to direct members to your useful 'fix'.

Tim
Scotland

Thank you so much for this post. Solved my problem in 60 seconds on my first day with my new ipad2!

Good to hear from you. You’ll find a whole bunch of iPad enthusiasts in this Forum who are only too willing to help other iPad owners and to hear of their experiences. Don’t be afraid to post any questions you may have or use the ‘Search’ button near the top of the Forum web page. I usually find I discover one new interesting and useful piece of information about my iPad every day - and often not even what I was looking for!!

Hope to hear from you soon with your thoughts about the iPad.

Have fun and enjoy your iPad


If you don’t already have it you can download a copy of the iPad manual for free.

Apple - Support - Manuals

It’s free too.

Tim
Scotland

Hi all and glad that the info was helpful. Unfortunately, yesterday's iOS 4.3.1 update did not resolve the issue for me. I tried reprovisioning (while connected to VZ and while disconnected) to no avail.

Here's a link to a thread on the Apple site:
http://discussions.apple.com/thread....84042&tstart=0

Just wondering, is there anyone here with a Verizon model that is not experiencing this issue?

When I got my iPad 2 Verizon, I went through the standard steps to activate the cellular data feature. I could not get it to work and finally called Verizon. The rep led me through a reset procedure and it activated and has been working well since.

Originally Posted by lferrel

When I got my iPad 2 Verizon, I went through the standard steps to activate the cellular data feature. I could not get it to work and finally called Verizon. The rep led me through a reset procedure and it activated and has been working well since.

Thanks for the reply. By "working well" do you mean that if you turn off of reboot your iPad with the Cellular Data switch in the off position, when the iPad comes back up, you can turn your cellular data on and it will work without a second reboot/restart?

Glad I found this cause I am having the same problem. I did switch IPads yesterday and had to do a reprovision so today the wifi/3G switch seems to be fine. I'm gonna keep monitoring it.

Originally Posted by Nakedbabytoes

What radio are you talking about? I have a Verizon model. I've never used my 3G connectivity though(it's merely backup for me). Do I need to worry?

Nope it's nothing to worry about...