Greetings from iTunes Store Customer Support. My name is Vinod and it would be a pleasure for me to assist you today.
I would like to mention before I move on that we are all working together to help answer our customers as soon as possible. That being said, you may experience interacting with different advisors should you require further assistance.
I understand that the app "Meteoric Download Manager HD" does not function as expected. I certainly understand how eager you are to get this issue resolved and I am happy to help you with this.
Ben, please accept my apologizes for any inconvenience caused. I have submitted this item for investigation. Apple takes the quality of the items offered on the iTunes Store seriously and will investigate the issue with this item, but I can't say when or if the issue will be resolved. Please try again in a few weeks.
I have reversed the charge for "Meteoric Download Manager HD". In five to seven business days, a credit of $2.99 should be posted to the credit card that appears on the receipt for that purchase.
Thank you for your understanding and for being a valued iTunes Store customer.
Have a wonderful day!
iTunes Store/Mac App Store Customer Support
Please Note: I work from Wednesday to Saturday 11:00 AM to 08:00 PM CST
Thank you for allowing me the opportunity to assist you. You may receive an AppleCare survey email; any feedback you provide would be greatly appreciated.