Welcome to iPadForums.net Guest - Click Here to Register

How Does One Return A Purchased App?

This is a discussion on How Does One Return A Purchased App? within the iPad Apps forums, part of the iPad App Store category; Is there a standardized way to return purchased apps to the App Store? Did a search, didn't find anything. TIA for any help. Bob Helms...

iPadForums.net is the original Apple iPad Forum! Registered Users do not see these ads. Please Register - It's Free!
+ Reply to Thread
Results 1 to 6 of 6
  1. #1
    iPF Novice
    Member #
    69011
    Join Date
    Jun 2011
    Location
    Cary, NC
    Posts
    32

    How Does One Return A Purchased App?

    Is there a standardized way to return purchased apps to the App Store? Did a search, didn't find anything. TIA for any help.
    Bob Helms

  2. Ads


  3. #2
    iPF Legend
    Member #
    27654
    Liked
    119 times
    Join Date
    Jan 2011
    Location
    Scotland
    Posts
    15,248
    It's not a problem at all.

    'Phone the Apple Support line (it's free) with the transaction reference number from your iTunes invoice and they'll refund the full purchase price as a credit to your iTunes account. Many Members have done this and we've not yet heard of any case of a refund being refused.

    In fact, it's all win for Apple, because they get to keep their cut of the original transaction and it's the Developer who has to refund the full purchase price to the customer. So it's win-win-win for Apple, they keep their cut, they get a satisfied customer who might well now buy a replacement app, for which Apple will get another cut - so you can see why they don't raise any objections...

    Tim

  4. #3
    iPad Fan
    Member #
    44158
    Liked
    1 times
    Join Date
    Apr 2011
    Location
    UK
    Posts
    239
    You don't actually return the purchased app. Apple will refund you the money and the app will still stay in your iPad. However, during next sync via iTunes, you'll probably lose the app.

  5. #4
    iPF Novice
    Member #
    69011
    Join Date
    Jun 2011
    Location
    Cary, NC
    Posts
    32
    Tim,
    I got a phone# called Customer Support. Was told they take all pertinent information and pass it on to group that does the actual refund (they have to call / contact me first). What number in the states were your referring to for app refunds?

    Mobi1
    I understand the app is, but it isn't, still there syndrome. That's fine with me. Thanks for all the help.

    Bob Helms

  6. #5
    iPad Fan
    Member #
    44158
    Liked
    1 times
    Join Date
    Apr 2011
    Location
    UK
    Posts
    239
    I only had one refund so far. I simply clicked the link Report a problem link inside iTune for that transaction and they replied me back next day that they'd process the refund.

    PS: When you click on the link, there is an option to say "I bought it inadvertently".

  7. #6
    iPF Legend
    Member #
    27654
    Liked
    119 times
    Join Date
    Jan 2011
    Location
    Scotland
    Posts
    15,248
    The previous post might be the simplest way but, anyway, here is the worldwide list of support numbers...

    Contacting Apple for support and service

    Tim


Home | Forum | Active Topics | What's New

Links

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts

Similar Threads

  1. How Can I Return an App?
    By Jrs22 in forum iPad General Discussions
    Replies: 23
    Last Post: 08-13-2011, 11:09 PM
  2. Zumocast to return
    By Hasty in forum iPad General Discussions
    Replies: 0
    Last Post: 01-12-2011, 03:08 PM
  3. Too keep or return? THAT is the Question.......
    By Digikid in forum Off-Topic
    Replies: 22
    Last Post: 12-30-2010, 10:54 AM
  4. 3G drops to E and does not return to 3G
    By rd_bhatnagar in forum New Member Introductions - Site Assistance
    Replies: 4
    Last Post: 11-29-2010, 09:25 PM
  5. Would you return your 3G?
    By Teacher's Pet in forum Apple iPad Polls
    Replies: 14
    Last Post: 08-02-2010, 05:05 PM

Search tags for this page

how to return a purchased app

,

how to return apps purchased from app store

,

how to return purchased apps

,

how to return purchased apps in the app store

,
is there a way to return an app
,

is there any way to return apps

,
is there anyway to return apps
,
return purchased app
Click on a term to search for related topics.