Very new ipad2 user-just downloaded Pages app, can't get word attachments in my email to open. Any advice greatly appreciated. I am getting a format error. Tnx!

OK - a couple of questions. Do the email attachments display correctly in Mail - i.e. before you try to open them in Pages?

What format are the attachments? Pages can open .doc and .docx only - so no .rtf or other variants that Word can generate.

At what point is the message 'format error' generated? I'm assuming it's when you press and hold the attachment icon and accept the 'Open in' invitation to open the attachment in Pages.

Tim

The word attachments appear in .doc format, so that looks to be okay. When I press the open in Pages invitation I get the following: "Document couldn't be imported. The file format is invalid."

Thanks for helping!

Originally Posted by lstrom2

The word attachments appear in .doc format, so that looks to be okay. When I press the open in Pages invitation I get the following: "Document couldn't be imported. The file format is invalid."

Thanks for helping!

OK - Mail can display .doc format files, so can you actually see the file in Mail - i.e. before you try to import it into Pages?

Tim

Sorry, I am not very techie, so bear with me...what I see on the face of my email is a box, like an icon, that is the attachment. I push that, get a screen that shows a box indicating a word document with a ------.doc number on it. When I push the open in Pages, then I get the message noted in the above posting. Is there something else I need to do to import the document?