Our site will be reflecting this soon, but it is important to know that the ZAGGmate carries with it a 1-year warranty against breakage or defect. For instance, if your child ripped the hinge off, just call us and we can send you out a new one. That sort of thing.
Also, needing to Re - Pair your iPad to ZAGGmate would most likely be caused by old iPad firmware. The new updates have completely eliminated this. Apple has made some improvements to the Bluetooth connectivity. Just plug into your computer, start itunes and update your software.
Sorry to be "lurking" but we just love to see what real users have to say about our products.