Problems with Ibooks

[TracySC]

Is anyone else having problems with ibooks - I can open a book ok but when I tried to, scroll back to beginning page or click to get the little library icon up to choose a different book, I tap but the toolbar isn't coming up. I have to plug into the main computer to get it to display the top tool bar in ibooks - am I doing anything wrong or is there a fault somewhere?

Thankyou

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[giradman]

First, 'force close' iBooks, i.e. open the multi-task bar (double click the home button or use multi-finger gesturing w/ an upward swipe) @ the bottom of the screen; find the iBooks icon, then press & hold until all jiggle; hit the red minus sign on the iBooks icon; return to the home screen and re-open iBooks - if this does not correct the problem, then 'restart' and if ineffective 'reset' your iPad (Directions HERE) - good luck!

[TracySC]

Thanks will give it a go -if I reset will I loose everything I had stored?

I have noticed that the circle in the top right hand corner keeps going round and round - wonder if that is 'telling me something'..

[giradman]

Thanks will give it a go -if I reset will I loose everything I had stored?

I have noticed that the circle in the top right hand corner keeps going round and round - wonder if that is 'telling me something'..

No, a 'reset' as explained in the link is like 'rebooting' a computer - no data will be lost - good luck!

[TracySC]

This is 'odd' I have pulled up the bottom of the screen as suggested but there isn't an 'ibooks' icon there! How do I get one? Thankyou

[TracySC]

whoops giradman our links crossed there..thankyou for helping I will try a rest like u suggested and see if the icon for ibooks comes up at the bottom of the screen!

[TracySC]

Ok, sorry I'm back again I've done the forced re start but no change - the circle keeps turning round and I am unable to do anything with my ibooks.
Thinking about it, I updated ibooks via itunes today - it has been working fine up until then..
GRRR it is so annoying when it doesn't work -

[giradman]

This is 'odd' I have pulled up the bottom of the screen as suggested but there isn't an 'ibooks' icon there! How do I get one? Thankyou

Hi Tracy - when the multi-task bar is opened, there are many more icons that can be seen on just one bottom screen - you need to use a finger and scroll right or left to find the appropriate iBooks icon; also make sure that you indeed are bringing up the task bar - should look like the image below. Good luck - Dave

[TracySC]

Thanks Dave, Yes, I've swiped and there is no icon there for ibooks newstand is there and I've even looked in there but it's not there - Gremlins at work eh..

[giradman]

Thanks Dave, Yes, I've swiped and there is no icon there for ibooks newstand is there and I've even looked in there but it's not there - Gremlins at work eh..

Hmmm - no icon in the multi-task bar; I'm assuming that you still have an iBooks icon on your home page? First, make sure that you did the 're-set' correctly (requires holding the ON/OFF & HOME buttons simultaneously until the iPad shuts down)? If so, then I would suggest deleting the app from your iPad and returning to the App store for a re-install; now this will remove what is in the bookshelf, but if not much, then can be easily restored. If you want to proceed, do you know 'how' to delete an app? Again, good luck - I just updated iBooks but have not really tested it yet - Dave