I got my new iPad a month after it came out as my birthday present, and I fell in love with it. I've been using it whenever I could. Then one day I noticed a crack in the glass of the iPad. It literally just appeared there, I don't believe a drop caused it to happen. It was a small one, but I was extremely sad and worried it would crack. Since we didn't have an Apple Store here, I went to an authorized reseller of Apple products, but they told me it's not something warranty covers, especially since there's a dent in metal on the other side of the iPad that was created since I dropped it (even if it didn't cause the screen crack).
Fortunately, mother was going to Amsterdam and I gave her the iPad to visit an Apple Shop and see if they can help her. After making an appointment there, and explaining the situations to the people she was talking to, they talked with their manager and gave her a brand new iPad for free. Minus the waiting, they gave them the new iPad in 10 minutes.
I'm just posting this here because I'm very happy and for those out there who have similar problems