When I want to install a free app, it always tells me to upgrade my account safety. I click OK, it asks to write three questions and answers and a rescue email. I write it all. It then tells: 'Превышено время ожидания сеанса. Повторите попытку' in russian. I click ok. It does not download the app. If on a request to upgrade my account safety i click Не сейчас (Not now) it does not install the app. Any help?