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Cannot connect to itune store

This is a discussion on Cannot connect to itune store within the iPad 3 Forum forums, part of the Apple iPad Discussions category; Hi, When I clicked on iTunes I got the message "cannot connect to iTunes store", the only features that opened on iTune page were "iTunes ...

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  1. #1
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    Cannot connect to itune store

    Hi,
    When I clicked on iTunes I got the message "cannot connect to iTunes store", the only features that opened on iTune page were "iTunes U" and "podcasts". By the way my appleID is OK and I can download apps from AppStore.
    I tried to sign out and resign again, but it didn't work.

    So, please help...
    Thanks

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  3. #2
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    Apple has been doing something with their servers today (getting ready for ios 6 perhaps) that has been causing outages of many features on ios. If this issue just started today it may be related to that. Can't be sure though.
    iPhone 4s 64GB White (Jailbroken), The "New iPad" 16GB Black (Stock), Past devices: iPad 2, HTC Hero, HTC Evo, HTC Evo 3D, ASUS Transformer.

  4. #3
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    Quote Originally Posted by seneca18
    Apple has been doing something with their servers today (getting ready for ios 6 perhaps) that has been causing outages of many features on ios. If this issue just started today it may be related to that. Can't be sure though.
    Hi, thanks for your reply, but I don't think it's related to ios6 upgrade cuz I have been experienced that since the day I've bought the iPad (few months). Till lately I wasn't familiar with iTunes and I thought that it was normal that podcasts and iTunes U features are the only ones that iTunes suggests.
    Do I need to install the iTunes on my PC and connect the iPad to the PC? Is that even make sense? I'm frustrated...don't know what to do

  5. #4
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    Quote Originally Posted by nw9000

    Hi, thanks for your reply, but I don't think it's related to ios6 upgrade cuz I have been experienced that since the day I've bought the iPad (few months). Till lately I wasn't familiar with iTunes and I thought that it was normal that podcasts and iTunes U features are the only ones that iTunes suggests.
    Do I need to install the iTunes on my PC and connect the iPad to the PC? Is that even make sense? I'm frustrated...don't know what to do
    Hello nw9000, welcome to the forum.

    As you have learned, connecting your iPad to a PC is unnecessary 98% of the time. You will probably be okay when you upgrade to iOS6. However, in case something goes wrong, having your iPad backed up to a PC will be very critical.

    Therefore, I would get iTunes installed on your PC and do a PC backup--just in case.

  6. #5
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    Quote Originally Posted by rosaura1234
    Have you tried reinstalled it ?
    Hi,
    No I haven't. How can I reinstalled it on my iPad?

  7. #6
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    Quote Originally Posted by nw9000
    Hi,
    When I clicked on iTunes I got the message "cannot connect to iTunes store", the only features that opened on iTune page were "iTunes U" and "podcasts". By the way my appleID is OK and I can download apps from AppStore.
    I tried to sign out and resign again, but it didn't work.

    So, please help...
    Thanks
    What country are you located in? Some Governments place restrictions on which features of iTunes are available to their citizens.
    Last edited by scifan57; 09-19-2012 at 11:40 AM.
    scifan57, iPad Forums Moderator
    Please read the Forum rules.http://www.ipadforums.net/forum-rule...ease-read.html

  8. #7
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    Quote Originally Posted by scifan57

    What country are you located in? Some Governments place restrictions on which features of iTunes are available to their citizens.
    Hi, I'm from Israel. Do you think that it's somehow connected?

  9. #8
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    Quote Originally Posted by nw9000

    Hi, I'm from Israel. Do you think that it's somehow connected?
    I think that that is indeed your problem.
    Look at these screenshots. According to them, you can only access apps, podcasts, iTunes U and free books.

    Cannot connect to itune store-image-4181004319.jpg

    Cannot connect to itune store-image-1584164811.jpg





    Cannot connect to itune store-image-3828264269.jpgHere is the link to the page.
    http://support.apple.com/kb/TS3599
    scifan57, iPad Forums Moderator
    Please read the Forum rules.http://www.ipadforums.net/forum-rule...ease-read.html

  10. #9
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    Quote Originally Posted by scifan57

    I think that that is indeed your problem.
    Look at these screenshots. According to them, you can only access apps, podcasts, iTunes U and free books.

    <img src="http://www.ipadforums.net/attachment.php?attachmentid=25424"/>

    <img src="http://www.ipadforums.net/attachment.php?attachmentid=25426"/>

    <img src="http://www.ipadforums.net/attachment.php?attachmentid=25425"/>Here is the link to the page.
    http://support.apple.com/kb/TS3599
    Wow man I didn't realize. At least I know what's the problem now. Even apple support didn't help. Bummer... thanks though.

  11. #10
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    Quote Originally Posted by nw9000

    Wow man I didn't realize. At least I know what's the problem now. Even apple support didn't help. Bummer... thanks though.
    Sorry I couldn't be of more help. Maybe things will change in the future. Keep checking the iTunes Store every so often to see.
    scifan57, iPad Forums Moderator
    Please read the Forum rules.http://www.ipadforums.net/forum-rule...ease-read.html


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