Something loose when I tap top right of back?

[Gordon49]

Many apologies guys, I am shortly leaving for my "appointment" actually I considered it maybe the camera but I'll wait for them to diagnose it. Kevin, lock button is a little moveable. Even if it is because I've not locked the focus or whatever surely it shouldn't make that noise? It still worries me its not normal and could lead to it becoming faulty later on when not under warranty. It's just this is only weeks old, and I take great care of my tech and want it to be fresh and perfect. If they decide to open it up and fix it and glue it back together, will I notice? Or will it still appear perfect? I guess a refurbished one would be no better than getting this back. I just feel its unfair how I must have been sold a slightly faulty device and I won't get another new one in return that is satisfactory but instead they'll open it and it will no longer be perfect.

Kevin, do you reckon they may give me a swap? Given its practically new. I'll let you know how I get on shortly.

[Ads]

[scifan57]

They may indeed give you a swap. Make sure to back up your iPad before you take it to the Apple store. You can set up the new iPad from the backup of the old one.

[Gordon49]

Alright, things went very well! Now typing on my new device. I think it is new and not refurbished. Sat at the genius bar and was soon seen. He understood it, first checked with others about the issue being recognised on the iPhone 4s but determined not so on the iPad 3. We went round the display ones. And as it turns out a few of them made that same noise and all others made it but just much more quietly, and in the end the nice man said he was happy to replace it for satisfaction and I am. Yes it still makes a noise, but probably at just a quarter of the volume on my previous one. And I think this is normal. So I'm taking great care of this one immediately, and pretending that that noise doesn't exist, and despite the urge I'm not going to tap it again to check. Also interestingly, the smart cover seems to fit this one better and the switches are less loose too. so maybe that was an all round dodgy device?

I'm now looking forward to continuing setting this up and discovering it with enjoyment whilst using these most helpful forums and I do apologise for my outbursts yesterday - I am most happy now.

Happy ipadding!

[fleur07]

Alright, things went very well! Now typing on my new device. I think it is new and not refurbished. Sat at the genius bar and was soon seen. He understood it, first checked with others about the issue being recognised on the iPhone 4s but determined not so on the iPad 3. We went round the display ones. And as it turns out a few of them made that same noise and all others made it but just much more quietly, and in the end the nice man said he was happy to replace it for satisfaction and I am. Yes it still makes a noise, but probably at just a quarter of the volume on my previous one. And I think this is normal. So I'm taking great care of this one immediately, and pretending that that noise doesn't exist, and despite the urge I'm not going to tap it again to check. Also interestingly, the smart cover seems to fit this one better and the switches are less loose too. so maybe that was an all round dodgy device?

I'm now looking forward to continuing setting this up and discovering it with enjoyment whilst using these most helpful forums and I do apologise for my outbursts yesterday - I am most happy now.

Happy ipadding!

I'm glad things turned out to your satisfaction.

[kevinhunter]

Good stuff. Glad you got it sorted