Hopefully you have an Apple Store that is close enough to get to. Book an Apple Genius appointment online, and be there at the scheduled time. They will make every effort to assist you and have you leave with a functional iPad.
Over the phone support is limited to troubleshooting, so this is the route you need to take.
BTW, make a back-up before you go.
Thanks for your reply I have made a booking at Sheffield for Friday , only down side is its 85 miles away.