Help with splashshtop

[Kevin43]

Hi
Can anyone please help me with splashshtop hd Remote access? I keep getting cannot Connect to computer. I have the splashshtop hd Remote access on at the Computer I have at home. I am over my friends House what do I need to do to get this to work? Thank you for any help on

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[MattIM]

Hi
Can anyone please help me with splashshtop hd Remote access? I keep getting cannot Connect to computer. I have the splashshtop hd Remote access on at the Computer I have at home. I am over my friends House what do I need to do to get this to work? Thank you for any help on

Hello Kevin43, this not not an app like logmein, where you are outside of your own wifi. You have to be on the same LAN as your PC.

[addiosamigo]

Hello Kevin43, this not not an app like logmein, where you are outside of your own wifi. You have to be on the same LAN as your PC.

You can use it outside of your own LAN, it just has to be set up, such as port forwarding

[MattIM]

You can use it outside of your own LAN, it just has to be set up, such as port forwarding

Can you please provide detail on how this is done with Splashtop? Thanks.

[Kevin43]

Hi Addiosamigo
Sorry about this is it hard to setup the port forwarding? Can I do this from my iPad?or do I need to do it from my home?
Thank you

[addiosamigo]

Can you please provide detail on how this is done with Splashtop? Thanks.

Check out this link

http://support-remote.splashtop.com/...de-wi-fi-or-3g

[addiosamigo]

Hi Addiosamigo
Sorry about this is it hard to setup the port forwarding? Can I do this from my iPad?or do I need to do it from my home?
Thank you

Hi Kevin, unfortunately you need to be at home and be able to login to your router, then from here you port forward to the pc you want to connect to, for instance if your pc is 192.168.0.4 then you port forward to that address. When you connect over the Internet you use an external IP, eg 96.56.54.56 so when you connect to that address your router will forward it to your pc (192.168.0.4)

[Kevin43]

Hi Addiosamigo
Thank you for giving me the step by step on how to do this. Have a good day

[Sonicrobby]

You don't need to do port forwarding, you can just connect by logging into your google account from Splashtop. Go to the Splashtop program on your computer. Click on the network tab, there should be a place to log into your google account. From the Splashtop app, click on the setting button on the top right, click on Internet discovery, and log into your google account. BAM, it should find your computer automatically, no need to even think about routers, firewalls, and ports.

Actually if you look at the link addiosamigo provided, there is a section there with the "Internet discovery" setup, which is basically the process I described

[addiosamigo]

You don't need to do port forwarding, you can just connect by logging into your google account from Splashtop. Go to the Splashtop program on your computer. Click on the network tab, there should be a place to log into your google account. From the Splashtop app, click on the setting button on the top right, click on Internet discovery, and log into your google account. BAM, it should find your computer automatically, no need to even think about routers, firewalls, and ports.

Actually if you look at the link addiosamigo provided, there is a section there with the "Internet discovery" setup, which is basically the process I described

I forgot about this, good catch!