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My new iPad is back in the box to be returned :-(

This is a discussion on My new iPad is back in the box to be returned :-( within the iPad 3 Forum forums, part of the Apple iPad Discussions category; Just got back from Best Buy. After they examined my new iPad, two geek squad guys and two customer service reps looked at it. Geek ...

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  1. #11
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    Just got back from Best Buy. After they examined my new iPad, two geek squad guys and two customer service reps looked at it. Geek squad guy says that it is unusual for the screen to have this kind of dappling. BUT earlier today, they had a 64 gig wifi only model doing the same thing. Fortunately they had a 32 Gig wifi+4G AT&T model and I was able to exchange it. I have to contact Zagg to get a Zagg Shield replacement since they took it off the 'broken' iPad.

    Now, I'm going to spend some time with the new iPad that replaced my new iPad.

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  3. #12
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    I am not sure how badly you needed it but I imagine there are a lot of people that are really counting on it working out of the box. It could be because of travel. It could be something for a really sick child. It could be for any number of reasons. Hopefully you didn't need it for anything too important and you can be happy that someone that did, didn't get one of the inevitable defective units. If you order enough technology you will occasionally draw the short straw

  4. #13
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    Quote Originally Posted by bbmountain
    My new iPad arrived yesterday. When I turned it on right out of the box the screen started flashing and hundreds of fine horizontal lines moved up and down the screen...then they went away...and then they returned. Last evening the display was mostly ok (with just occasional bands of lines moving across the screen) and I was able to get it set up and also restored from my original iPad backup. This morning the problem was much worse. I called Apple support and the tech guy had me restore the software. After doing that the screen was just 3 blocks of different shades of grey with nothing to swipe to turn it on. So...another call to support. They are going to send out a replacement but I need to return this one first. Will be a week to a week-and-a-half! Mine was engraved so I'm quite sure I will lose that. The wait really ticks me off...definitely not happy!
    Catchy title to get people to read lol!!!

    Sent from my Verizon Black 64GB iPad 2 w IOS 5.1 Update From NYC!!! using iPF.net

  5. #14
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    Why I buy mine from BestBuy quick return if needed for replacement.


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