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"app cannot be downloaded at this time" PLEASE HELP

This is a discussion on "app cannot be downloaded at this time" PLEASE HELP within the iPad 2 Forum forums, part of the Apple iPad Discussions category; Greetings, I'm having issues updating apps on my iPad2. I'm in Africa working on my Masters thesis and have been unable to update my apps ...

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  1. #1
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    "app cannot be downloaded at this time" PLEASE HELP

    Greetings,
    I'm having issues updating apps on my iPad2. I'm in Africa working on my Masters thesis and have been unable to update my apps that require updating. I'm at a place where I'm connected to wifi and I have plenty of memory to update. However, I do not have my computer to sync up with, having only brought my iPad for convenience sake. I've tried many fixes I've read online. I've: reset, hard reset, sign-out of my itunes account and signed back in, signed out and reset/hard reset and signed back in, I have no downloads pending in my iTunes. This first time this issue began was when I tried updating all when getting to my first wifi connection after close to a month without one. I had 30 apps waiting to be updated. Now they are all stuck in a shaded mode with the update bar empty. When I click on them they say waiting and then a few seconds later a window pops up and says "AppName (PDF Reader Pro for example) cannot be downloaded at this time" and asks me to select 'retry' or 'done', When I select retry, the same thing happens. when i select done, the app returns to the shaded out stage with the bar empty. I would greatly appreciate some assistance, as I'm writing my thesis right now and rely on several of the apps that are stuck like this. Also, I am able to download new apps and have deleted a few apps that I already had and downloaded them. However, I am afraid to do so with certain ones, such as PDF Reader Pro, as it costs 10$ and I have a lot of data stored within it that I cannot afford to lose. Any help is welcome. Thanks. Obz476

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  3. #2
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    Hi. I am bumping this thread for you. Which is what we prefer versus making a new post. Given that more than 48 hours has passed with no response, it would have been fine to "bump" this post on your own. What we do ask is that you don't make another thread as that will fragment the conversation and confuse those following along. So - I deleted the thread you started today on the same topic...

    Unfortunately, my only advice would be to do a restart or a reset of the iPad - but you've already tried that. One thing - after the reset (Hold both the power and home buttons until the screen goes dark and the Apple logo then appears (the slide to unlock screen may or may not appear) - do the apps still show as waiting or are they as normal? Because I'm wondering if you can just try to download your updates by onsies and twosies instead of all.

    That's really all I've got. Sorry. Hopefully, someone will see your post and be able to chime in with help.

    Marilyn
    Space Gray 32GB WiFi-only iPad Air & Black 32GB iPhone 5 (both jailbroken on iOS 7.0.4 w/evasi0n7)
    * * * PLEASE READ * * * Forum Rules * * * Hacking Section Rules * * * PLEASE READ * * *

  4. #3
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    Thanks for the advice and the response. I've tried the reset and the apps all still show waiting or are just shaded with the name of the app below the empty update bar. Then I click on it, and within about 20 seconds it tells me to that it cannot be downloaded at this time, then prompts me to choose retry or done, neither of which work. Appreciate the help. Hopefully someone can help as I'm really in need of PDF reader app. I have a lot of data in it that I need to access while im writing my thesis.
    Cheers

  5. #4
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    Quote Originally Posted by obz476
    Thanks for the advice and the response. I've tried the reset and the apps all still show waiting or are just shaded with the name of the app below the empty update bar. Then I click on it, and within about 20 seconds it tells me to that it cannot be downloaded at this time, then prompts me to choose retry or done, neither of which work. Appreciate the help. Hopefully someone can help as I'm really in need of PDF reader app. I have a lot of data in it that I need to access while im writing my thesis.
    Cheers
    Try following:

    1. Force-close the App-store (double hit home, tap and hold the icon in the dock until it twiggles and the minus appears, than tap the minus).
    2. Repeat the hard reset by holding power & home button until the Apple appears again.
    3. Open the App-store and hit the "updates" - update for the moment only the essential ones (as I understand you have no stable/ limited Internet connection)

    This is just an idea - but who knows, it might even work

    ☠ stay safe ☠ stay legal ☠

  6. #5
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    Quote Originally Posted by hpulmer View Post
    Try following:

    1. Force-close the App-store (double hit home, tap and hold the icon in the dock until it twiggles and the minus appears, than tap the minus).
    2. Repeat the hard reset by holding power & home button until the Apple appears again.
    3. Open the App-store and hit the "updates" - update for the moment only the essential ones (as I understand you have no stable/ limited Internet connection)

    This is just an idea - but who knows, it might even work

    ☠ stay safe ☠ stay legal ☠
    Hpulmer,
    Thanks for the response and fix, but unfortunately that did not work either. After force closing the app store and hard reseting I opened the app store, but am actually unable to individually update any of my updates. When I click on the individual update button, nothing happens. It merely gets dark when my finger presses it and lightens back to its original form when my finger releases. When I hit the update all button, it depresses and greys out, and then the app store closes to the homescreen like it wants to update, but then nothing updates. Thanks again for the response.

    Cheers

  7. #6
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    Go settings,store.Select your apple id then sign out.Restart ipad,sign back in and try again

  8. #7
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    Hi Semel, thanks for the response. I tried that several times over the last couple weeks but with no luck. Thanks though for the help

  9. #8
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    Have you tried updating over 3g and not wifi?

  10. #9
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    Quote Originally Posted by Semel View Post
    Have you tried updating over 3g and not wifi?
    I have not. I do have a 3G capable iPad, but have it through AT&T, who unfortunately do not offer any international plan for South Africa, where I'm at for the summer. So I temporarily suspended my 3G service for my iPhone and iPad for the summer and it won't get turned back on until mid August. If I was to turn it on now, it would cost a ton to use the cellular data. The wierd thing is I'm able to update apps that have recently been added to the list since I first tried. The only ones that are stuck are the ones I tried updating a few weeks ago. Since then, when a new update comes out, it downloads for me, as does new apps I purchace. Just those few are stuck.

    Cheers

  11. #10
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    Have you tried deleting the stuck apps,then re-downloading them?
    If that doesn't work try a hard restart.Hold the home button and the power button simultaneously until the Apple logo appears.Wait until the iPad restarts.
    scifan57, iPad Forums Moderator
    Please read the Forum rules.http://www.ipadforums.net/forum-rule...ease-read.html


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