Try re-installing the Apple USB drivers.
- Connect the device to the computer.
- Quit iTunes if it launches.
- Click the Start menu, right-click on Computer, and choose Properties.
- In the upper-left corner, click Device Manager. The Device Manager window should open.
- Click the plus (+) icon (or disclosure triangle () for Windows 7) next to Universal Serial Bus controllers to expand this selection.
- Locate the Apple Mobile Device USB Driver in this list. If this entry is displayed without any downward arrow, "!" or "?" symbols over it, then this driver is successfully installed. Proceed to the next section titled "Check for third-party mobile phone software".
Reinstall the Apple Mobile Device Driver
- If the Apple Mobile Device USB Driver is not listed, proceed to the section below titled "If the Apple Mobile Device USB Driver is not listed".
- A downward arrow appearing next to the device's entry in Device Manager indicates that this device is disabled. To enable this device, right-click its entry in Device Manager and choose Enable from the shortcut menu.
- If the Apple Mobile Device USB Driver entry is listed, but has an exclamation mark or question mark over it, continue to the next steps to reinstall the Apple Mobile Device driver.
Windows Vista and Windows 7:
- Right-click the Apple Mobile Device entry in Device Manager and choose Uninstall from the shortcut menu.
- When prompted, select the box "Delete the driver software for this device" and click OK.
- In the resulting dialog box, click OK.
- In the Device Manager window, right-click Universal Serial Bus controllers and choose Scan for hardware changes from the shortcut menu.
Windows automatically reinstalls the necessary drivers and attempts to remount the device.
Update the Apple Mobile Device Driver
- If the Apple Mobile Device USB Driver entry still has an exclamation mark or question mark over it, continue to the next steps to manually update the Apple Mobile Device driver.
Note: During installation, if a message appears stating that the software you are installing "has not passed Windows Logo testing," click Continue Anyway to continue installing the drivers.
- Right-click the Apple Mobile Device entry in Device Manager and choose Update Driver Software.
- Select "Browse my computer for driver software."
- Select "Let me pick from a list of device drivers on my computer."
- Click the Have Disk button. Note: If the Have Disk option is not present, choose a device category such as Mobile Phone or Storage Device if listed, and then click next. The Have Disk button should then appear.
- Click the Browse button and navigate toC:\Program Files\Common Files\Apple\Mobile Device Support\Drivers.
Note: If using a 64-bit version of Windows Vista or Windows 7, navigate toC:\Program Files (x86)\Common Files\Apple\Mobile Device Support\Drivers.
- Double-click the "usbaapl"file. (This file will be called"usbaapl64"if you have a 64-bit version of Windows. If you don't see" usbaapl64" here, or if there is no Drivers folder, look in C:\Program Files\Common Files\Apple\Mobile Device Support\Drivers instead).
- Click Open in the Have Disk window. Then, click Next and then Click Finish. Windows will install the driver.
CLOSING APPS: If an app has stopped responding or closes on launch, try the following: * Home screen * click the Home button twice * Tap and hold on the app * When it jiggles, tap the (-) to close it * Double-click the Home button and re-open the app
I guess it's time to reformat my computer, it's the only way to solve all the problem right?
I know this is a pain. Try one more thing. You Sid you did, but uninstall iTunes (again!) using the directions from Apple (they're in that link I first posted). Double check to make sure that all traces of iTunes is gone. Once that is done, reboot your computer.
then, go back to the Apple web site and download iTunes again. Maybe you just had a bad download... Oh, and this time, try a different browser than what you used before to download. Try to make the download as new as possible to your computer.
One thing I forgot to ask. Do you have access to a different iTunes on a different computer? If so, try plugging the iPad in and see if it gets recognized. don't click any of the pop-up window buttons as you don't want to sync with that iTunes, you're just doing a test.
I'm sorry, but I am out of ideas. Maybe a phone call to Apple support is in order?
I've been following this thread since it started and think how wonderful the info has been given from both Mickey330 and Followthesapper. Very nicely done all of the detailed postings-this will also help other members, including myself.
@kim...I feel for you, I hope this can all work out for you. Good luck!
iPad 2 ~ Wi-Fi ~ 32 GB | MacBook Air 13-inch 4 GB RAM/128 GB | Apple TV (3rd Gen) | iPod Classic 80 GB | iPod Touch 32 GB (4th Gen)
I will try it later I'm still tired.
I love you all guys, you're the best ever! Wishing you all the best!
It still doesn't work. I may have to conclude that my computer has a problem if I can sync in another computer and I may have to try that one of these days. Again, thank you for your help! You made miserable lives EASY and GREAT! I love it here thank you
I am sorry you have this issue - and that I couldn't help. Maybe you do need to go to another computer. Not the best solution, but I've run out of things to try...