Hello all - thanks in advance for any assistance offered. Also, I looked around a bit and believe that this is the best place to put this thread. I apologize if I posted it in the wrong place.
My wife purchased an iPad 2 last year. She is a real estate agent, and is very good at it, but suffers a bit from the technical angle. I am more of a PC guy, but I am learning fast. We are both iPhone 4 users and are the proud new owners of a desktop Mac.
She uses her Contacts app to keep track of her - yes, you guessed it - contacts. Her issue os that she had a lot of duplicates and incompletes and other defective contacts. Her entire contact list is some 2400+.
A friend she visited sat with her for several hours and helped her comb through it and get it squared away. All good so far. Her friend saved the contacts separately for her - wise friend.
I believe the trouble started for her when she set up her new iCloud account. I believe (but I am not certain) that when she synched to the Cloud, that she overwrote her hard work with the contacts that were already there. She has asked for my help. It seems to me that what I need to do is delete ALL of her contacts on her iPhone 4, her iPad 2, the Mac desktop and her iCloud. Then it seems I would import the files that her friend saved for her (and kindly forwarded to me just now). It also seems logical that these files would be imported to the desktop, then synched to the iPhone/iPad and then with the Cloud.
Obviously, I am deathly afraid of zeefing all of her contacts, forever to be lost.
In the folder sent by her friend are several items: a file labelled AddressBook-v22.abcddb (about 2 MB in size), a file labelled Configuration.plist (about 1 KB in size), a folder titled Images and a folder titled Metadata. Neither the Images nor the Metadata folders will open.
I would greatly appreciate it if anyone could offer a next step - or several next steps to me. It seems like once I delete the existing contacts that I could just drop those files/folders into a specific folder within my desktop, synch and move along.
Again, thanks in advance for any assistance.