Welcome to iPadForums.net Guest - Click Here to Register

Unexplainable cracked IPAD 2 screen(2 months old) Replacement or repair by Apple?

This is a discussion on Unexplainable cracked IPAD 2 screen(2 months old) Replacement or repair by Apple? within the iPad 2 Forum forums, part of the Apple iPad Discussions category; Gday, my IPAD 2 is 2months old, great piece of technology it is. i use it for business purposes and private. Unexplainably i came home ...

iPadForums.net is the original Apple iPad Forum! Registered Users do not see these ads. Please Register - It's Free!
Closed Thread
Results 1 to 9 of 9
Like Tree4Likes
  • 1 Post By amjwhit
  • 1 Post By SNOWDROP252
  • 2 Post By SweetPoison

Thread: Unexplainable cracked IPAD 2 screen(2 months old) Replacement or repair by Apple?

  1. #1
    iPF Noob
    Member #
    150995
    Liked
    1 times
    Join Date
    Jan 2012
    Posts
    1

    Unexplainable cracked IPAD 2 screen(2 months old) Replacement or repair by Apple?

    Gday, my IPAD 2 is 2months old, great piece of technology it is. i use it for business purposes and private.
    Unexplainably i came home to a cracked screen and digital screen impairment, i had the IPAD in the drawer on charge whilst at work.
    Had kids in the house but no one knows a thing.
    have spoken and have a case now open with australia Apple and they want a wopping $498 for repair or replacement.
    Case is open and being reviewed by current engineers.
    Whilst investigating the case, they are trying to minimise the factors that could have cause this cracked ipad2.
    one factor could be the charger over heating the ipad2 to have caused this incident.

    I would like to know if not successful with having the IPAD2 replaced or repaired free of charge through Apple Australia. Would Apple america be a bit more technical, professional and understanding due to the fact that i am a loyal customer.

    if apple are not understanding i will never buy another apple product again it will be samsung all the way.

    everything i read on forums on replacing ipads or even repairing
    do not cost people
    $498


    delete irelevant forums that faulsely lead on members to beleive that apple really do replace or repair free of charge
    iPadCracked likes this.

  2. Ads


  3. #2
    iPad Ninja
    Member #
    62473
    Liked
    69 times
    Join Date
    Jun 2011
    Posts
    1,631
    I've seen plenty of cracked screens, but always from being dropped, stepped on or sat on. Never from over heating while charging.

    I would not expect Apple to repair it free if your kids broke it...

  4. #3
    iPF Novice
    Member #
    104224
    Liked
    3 times
    Join Date
    Sep 2011
    Location
    Suffolk England
    Posts
    42
    Don't rule out the damage having been caused by your Children..............................when my two Sons were growing up they were known as "Not me" and "Nor me" ..........these were the stock answers when they broke anything.!!!

  5. #4
    iPF Novice
    Member #
    104224
    Liked
    3 times
    Join Date
    Sep 2011
    Location
    Suffolk England
    Posts
    42
    Just because you have a problem does not, using your own words, make " Apple Sux! " ( "crappy fragile piece of **** " ?....I think not. ) Despite what you think I am sure that somehow your iPad was knocked to cause the damage. I am also confident that if it had been replaced at the Store you would have been singing the praises of Apple.
    SweetPoison likes this.

  6. #5
    iPF Legend
    Member #
    7489
    Liked
    132 times
    Join Date
    Jun 2010
    Location
    Sacramento, California
    Posts
    14,940
    Quote Originally Posted by tiride View Post
    Can't wait Buy the Tab so I can multiple- task. Apple needs to learn a little about customer service.

    Knock yourself out, because right now you are wasting our time.
    Kaykaykay and SNOWDROP252 like this.
    Marie ~


    64GB WiFi/3G iPad1 ~ JB with jailbreakme.com ~



    Forum Rules. Please Read.

    appleforums.net

  7. #6
    iPF Noob
    Member #
    198624
    Join Date
    May 2012
    Location
    houston
    Posts
    1

    totally disappointed

    I have just bought my IPAD 2 just last month. I am the only one who uses it. Well, I pushed the button that is at the bottom of the IPAD on the screen to turn it on. As I did this, I heard a crack sound and then saw a crack across the bottom of my screen which leads from my button to the edge of the screen. Now I am told it will cost me $249.00 to replace the screen. I mean come on really, it can clearly be seen my device was not dropped. I honestly doubt by me pushing the button, which you are suppose to push to turn the device on, should crack the screen like this. Plus, costing more money for this device which I just paid $400. for, why would I want to or should pay additional $249. more just to replace what is clearly not a "dropped" damage. This is ridiculous. I am at a loss and will have to spend more just to keep my device working properly without the possibility of damage due to the cracked screen. This is my vented opinion.

  8. #7
    iPF Noob
    Member #
    198799
    Join Date
    May 2012
    Location
    Melbourne, Australia
    Posts
    3
    Hi, have a look at the Simple Savings website where members had the same problem. Hope this helps.

  9. #8
    iPF Noob
    Member #
    199241
    Join Date
    May 2012
    Posts
    1
    I Also left my iPad 2 on charge over night and now it's got a crack the from the left side to the too corner on the right. I did not ever drop it or hit it in anyway because I leave it at home and don't take it out at all. I know no one broke it because I keep my doors locked in my room. I never dropped it or hit it. It would be a star burst crack and not a direct straight line from one place to another on my screen. I have no other way to explain it. And also I am the only kid in the house and I'm 15 and only my dad and 27 year only sister live with me.
    Last edited by iPadCracked; 05-02-2012 at 04:44 PM.

  10. #9
    Super Moderator
    Member #
    13576
    Liked
    1447 times
    Join Date
    Aug 2010
    Location
    Western NY state (USA)
    Posts
    11,055
    We have a long-running thread here where people discuss the various ways their screens get broken on the iPad. It also contains some tips on how to get repairs or how to talk to Apple about the breakage. It can be found here: Cracked the ipad screen, got a free replacement from the apple store

    Please post your observations and concerns about broken iPad screens in that thread.

    With that said, this thread is closed. Thanks for your understanding.

    Marilyn
    Space Gray 32GB WiFi-only iPad Air & Black 32GB iPhone 5 (both jailbroken on iOS 7.0.6 w/evasi0n7)
    * * * PLEASE READ * * * Forum Rules * * * Hacking Section Rules * * * PLEASE READ * * *


Home | Forum | Active Topics | What's New

Links

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts

Similar Threads

  1. Cracked Screen on Ipad2 --Apple service is horrible
    By Kmashy in forum iPad 2 Forum
    Replies: 10
    Last Post: 09-11-2012, 06:02 AM
  2. Replies: 547
    Last Post: 06-25-2012, 05:49 AM
  3. Cracked Ipad Screen
    By mrswilliams123 in forum New Member Introductions - Site Assistance
    Replies: 2
    Last Post: 12-15-2011, 07:48 AM
  4. iPad broken screen (cracked screen)
    By stephens2923 in forum New Member Introductions - Site Assistance
    Replies: 2
    Last Post: 12-04-2011, 08:51 PM
  5. Replies: 4
    Last Post: 06-11-2011, 03:17 PM

Search tags for this page

can extreme heat crack ipad screen
,

can heat crack ipad screen

,

cracked ipad screen repair

,

ipad cracked screen repair

,
ipad screen crack heat
,
ipad screen cracked due to heat
,

ipad screen cracked while charging

,
ipad screen shattering because of heat
Click on a term to search for related topics.