Frozen Mail

[purbrookian]

Mail on my iPad 2 defaults to the same item every time it's opened, and none of the icons work. Anyone know of a way to 'unjam' this? Or is this a hardware issue?

Rather desperate; thanks in advance for advice.

[Ads]

[ronaldo_bd]

Try resetting your OS

[purbrookian]

Ronaldo, appreciate your input....but how do I do that?

[twerppoet]

When you have problems with an app it's a good idea to clear it from RAM.

Close/Clear the app: With the problem app closed, double tap on the Home button to get the multitask bar. Tap and hold on any icon in the bar until they jiggle, then tap the minus sign on the problem app. This will remove it from RAM and insure a clean start the next time you launch the app.

If that does not work try a restart,
Restart: Hold down the power button until the power off slider appears. Slide it off. When the iPad finishes shutting down, hold down the power button again until the Apple logo appears.

and then a reset if that does not work.

Reset: Hold down the power and home buttons until the Apple logo appears. The iPad will reboot. This usually takes a bit longer than a restart.