Some of you may think I am being a little silly but I have just bought into the whole Apple thing. I purchased myself an I Pad 2, I mac and I phone. I love all of them especially my I Pad 2.
This morning whilst on my way to work I had a catastrovy! The I pad came out of my bag and hit the floor, cracking the screen. So I thought it best to look on the net to see if others have had the same problem. The answer was yes! Most people have said that Apple Stores have been very gracious and replaced FOC.
Now I never expected that to be the case but thought I would give it a go. No such luck £256.00 for a replacement and no option to get the screen repaired.
This has really annoyed me for 2 Reasons.
1. Shouldn't all customers be treated fairly and the same.
2.Why on earth cant the glass on the front just be replaced....
As bad as it is to say I'm one unhappy customer right now and don't think that my situation has been dealt with fairly. What are your views ????