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iOS 5 download difficulties - Kaspersky Anti-Virus

This is a discussion on iOS 5 download difficulties - Kaspersky Anti-Virus within the iPad 2 Forum forums, part of the Apple iPad Discussions category; If anyone is having difficulty with the OS5 download and uses Kaspersky anti-virus, be sure to disable it. I struggled for days and was getting ...

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Thread: iOS 5 download difficulties - Kaspersky Anti-Virus

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    iOS 5 download difficulties - Kaspersky Anti-Virus

    If anyone is having difficulty with the OS5 download and uses Kaspersky anti-virus, be sure to disable it. I struggled for days and was getting a message that the "network connection" timed out immediately after the download completed. I finally tried it with an ethernet connetion to my modem and I got the same message. After talking to Apple on the phone and trying several things, I ended up getting a different error code at the same time that referenced a code that the Apple Tech diagnosed as interference from the antivirus. I then disabled that and the download process was flawless.
    Tim SPRACKLEN likes this.

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    Thanks for that great advice - much appreciated.

    Tim

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    Thanks. But I did not face any problem with Kaspersky 2011 installed in XP.

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    I echo that of Tim Spracklen above. For the life of me I couldn't figure out why Itunes would give me the same error, I tried so many times!.. Then I disabled my Kapersky antivirus and tried again, and wouldn't you know it-it completed and installed the updated operating system with absolutely no problems... Oh, and I am using Windows 7-if that makes a difference. :-) Thanks again!

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    Quote Originally Posted by ravenitalia View Post
    I echo that of Tim Spracklen above. For the life of me I couldn't figure out why Itunes would give me the same error, I tried so many times!.. Then I disabled my Kapersky antivirus and tried again, and wouldn't you know it-it completed and installed the updated operating system with absolutely no problems... Oh, and I am using Windows 7-if that makes a difference. :-) Thanks again!
    Indeed. Just one of the tips in our iOS Upgrade Troubleshooting Thread...

    iOS 5 and 5.0.1 Upgrade Troubleshooting

    Welcome to the forum BTW!


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