Adding an "OTHER" email account - NTL wont work

[Tim SPRACKLEN]

Since SSL only affects the outgoing mail, receiving mail shouldn't be a problem. Two questions/comments/suggestions.

Are you trying to set this up via a WiFi connection to a broadband link provided by NTL? This could be an issue if you're not because many service providers will not accept non-SSL outgoing mail because of a security risk - for 'vanilla' SMTP no account name or password is required and so it's possible to send emails purporting to come from someone else. It's called the 'port 25 relay problem' and so most service providers will only accept outgoing SMTP mail if the SSL option is used, unless you're sending from your 'home' broadband/WiFi network. Then the service provider can positively identify you. I have this problem too and so I use a hybrid account - I receive (using POP or IMAP) on my service provider's mail server but send using gmail, because Google supports SSL.

Tim

[Ads]

[babypink]

My broadband is supplied by Virgin Media aka NTL and use WiFi. To ease the pain I've fwd emails to a new hotmail acct which now thankfully appear on my iPad

[Tim SPRACKLEN]

OK - maybe that 'workaround' is the best solution. No point in beating yourself up if you can find away around the problem...

Tim

[Lazydaisy25]

I have just got my iPad 2 and am horrified at the difficulty of setting up to send and receive mail from ntlworld. I've set up gmail and hotmail instantly. My I touch and htc phone were ok so why is this so hard? I know I've had to fiddle a bit in the past but this is silly I'm stuck in a verification loop no matter what I try. I am used to not being able to send mail when away from the home network but get round that by using gmail. There's too much involved in getting a new email address out there. I got the iPad due to eye problems and looked forward to being able to see my emails! I've tried all the above so any more suggestions? I refuse to be defeated but I have enough going on with christmas coming up to spend hours trying to se this up!

[boyzie]

These are my settings for NTL on my iPad 2 :
Incoming Mail Server
Host Name imap.virginmedia.com
User Name your ntl username ********
Pasword your ntl password

Outgoing Mail Server
SMTP smtp.virginmedia.com

Use SSL ON
Authentication password
Server port 993

You can have Gmail check NTL for you.

[Lazydaisy25]

Boysie, I've tried with those settings (and every other combination I can think of) and I never get beyond the iMac/pop screen. It sticks on verifying for hours........
So frustrating as I've set up the htc phone and the itouch with no problems. If only I could get to basic settings I'm sure I could get it going but I am blocked by these screens.

[Lazydaisy25]

Boysie, I've tried with those settings (and every other combination I can think of) and I never get beyond the iMac/pop screen. It sticks on verifying for hours........
So frustrating as I've set up the htc phone and the itouch with no problems. If only I could get to basic settings I'm sure I could get it going but I am blocked by these screens.

Done it... Found answer elsewhere. Mainly leaving the outgoing settings username blank. However, in ntlworld.com you can download to multiples (it ouch, phone and iPad) if you put recent: in front of the imap username. On the iPad when in that screen the keyboard does not give you a colon anywhere that I can find and I've pressed every key! Still at least I can get my emails now

Thanks for the help
Lazydaisy25