This is a discussion on The Official I have returned my ipad 2 within the iPad 2 Forum forums, part of the Apple iPad Discussions category; Originally Posted by oscarrod Unfortunately, iOS5 isn't the most stable right now :X iOS5 is only in beta testing right now, as stated, it won't ...
Last edited by Blackbelt; 06-21-2011 at 08:27 AM.
Well I gave PCWorld two weeks to sort it out and phoned them yesterday to see where my IPad 2 was........It appears that you cannot phone PCWorld direct, you are phoning a call centre who then emails PCWorld who, if they feel like it, 'may' phone you and let you know what's going on. According to James (the call centre worker) even he cannot phone PCWorld but can only fire off an email to get them to phone me !!
You got it, they didn't call, sooooo I'm on the phone today to the call centre and got Lena who, after hearing my story, promptly called PCWorld on the phone!! ***? if she can why couldn't James?
Anyway the upshot of all this faffing around is that Apple sent my IPad 2 back to PCworld saying there was no fault with it. PCWorld tested it themselves and said 'oh yes there is' and lobbed it back to Apple.
I'm pi@@ed off .........I've been without my Ipad for two weeks and no one from PCWorld has bothered to tell me whats going on. I've had to chase them myself through their cumbersome call centre based enquiry/complaint system. Then, to compound my feelings of frustration Apple denies there is a problem.
I know something, I won't be so quick to put it in for repair in future.....
I'm inclined to call Apple in the morning.....anyone know a number that would be appropriate? I want my IPad back
And it is okay to check out the competitive devices... you may find something you might want to keep, then maybe not.
Hi Caligula as Tarkio said you can take any apple product to an apple store and they will repair or replace the apple product regardless off where it was bought i have an iPhone 4 and i got it from vodafone and it became faulty I took it back to vodafone and they can not replace it and that they would have to send it back to apple and that I would have to wait upto 10 days! So I said that i would take it back to an apple store myself and get them to look at it the guy in the vodafone shop said that apple will not do anything as it was not bought from them direct so i said they will because it's an apple product but he still didn't believe me! so the next day off I went to the apple shop in Kingston Upon Thames with my iPhone 4 I told the guy in the apple store that my iPhone 4 keeps switching off he took it away and came back 10 minuites later and said that they could not fix it and gave me a brand new iPhone 4.
I personally went down to PCWorld to see exactly what was going on.....spoke to one of the store supervisors who assured me that Apple had returned my IPad 2 saying that there wasn't a problem. However, when PCWorld lobbed it back to Apple they conceded that there was a fault and will replace it.
PCWorld gave me a tracking number and it's on it's way- currently at the UPS centre in Tamworth.
So a result of sorts, but, reading through the various posts (thanks guys!), I wish I had taken it directly to the Apple store in Southampton.