I have a dent at the charging port of my ipad2 and now I am unable to insert the charging cable into my ipad2.
I brought it back to apple service center today and they told me that they can't fix this and it is not covered under warranty due to cosmetic fault. I have to pay US$350+ to get an exchange for a new set. This is ridiculous since my ipad 2 is only 2 weeks old! Furthermore I didn't even drop my ipad2 so I don't know why there is a dent there.
After researching online, I came to know about the backlight bleeding issue. I test on my set and noticed that there are some mild bleeding only if I turned up the brightness and put it in the darkroom. So I called up apple store and they told me that I can bring it down for exchange.
However, I'm worried if they would actually reject my exchange since the bleeding isn't major and that there is a dent at the port.
Anyone can advise me?