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Frozen ipad with icloud backup screen

This is a discussion on Frozen ipad with icloud backup screen within the iPad 2 Forum forums, part of the Apple iPad Discussions category; My Ipad 2 is frozen and shows the icloud backup message. I've tried pressing the wake and sleep buttons at the same time and nothing ...

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Thread: Frozen ipad with icloud backup screen

  1. #1
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    Frozen ipad with icloud backup screen

    My Ipad 2 is frozen and shows the icloud backup message. I've tried pressing the wake and sleep buttons at the same time and nothing happens. What can I do? Thanks

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    Try pressing them longer. Hold them until the Apple Logo appears. This can take quite a while, though it shouldn't take more than 30 seconds.

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    Thanks! It worked. I guess I wasn't pressing them long enough.

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    No problem. I'm glad it worked.

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    I have a similar problem. My screen is frozen with a notice that I have not backed up to the cloud for 3 weeks. It tells me I have to lock the ipad and plug it in to back up. I have done all those things but cannot get rid of the message. There is an ok sign which will not respond when it tap/hold it. All that happens is the screen blacks out. I'm not sure which are the wake & sleep buttons mentioned above so do not know how to hold them both down. I have tried turning the power off but cannot get the swipe on the screen to respond (as the icloud message seems to take priority) so it won't power down. Can anyone advise what I should do.

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    Frozen ipad with icloud backup screen

    Hi Anabel, the reference is to resetting your ipad, often a very useful cure for a number of problems. This is what you should do:
    Simultaneously hold down the On/Off and Home buttons until the screen blacks out. Keep holding both until the white Apple logo appears and then let both go. Then wait until your wallpaper appears. Restart your iPad.
    The buttons? Holding your iPad in landscape mode, at the same time press down the start button (square one middle of left side TOP of iPad) and the sleep button (on the bottom right side EDGE). Keep both buttons pressed in and only let go when the white Apple logo appears.
    Hope that helps. Let us know how you got on. In this forum difficulties can very often be fixed. The impossible takes a bit longer
    Andrew


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    Just a note: the iPad Air shows a black apple when resetting.
    Johanna A.
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    Quote Originally Posted by J. A. View Post
    Just a note: the iPad Air shows a black apple when resetting.
    On a white iPad...

    Marilyn
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    Quote Originally Posted by Mickey330 View Post
    On a white iPad... Marilyn
    Or else the apple wouldn't be visible.
    Last edited by J. A.; 03-05-2014 at 07:16 AM.
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    Johanna A.
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    In case someone didn't get the above: With iOS 7 Apple has made it so that white iPads reboot with a white screen and black apple logo. Black (or space-gray) iPads boot with a black screen and white apple logo.
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