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International Warranty when iPAD purchased from USA

This is a discussion on International Warranty when iPAD purchased from USA within the International iPad Users forums, part of the Regional iPad Groups category; Thought I would pass this on as its important. If you live out side USA and purchase an iPAD or other Apple products please read ...

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  1. #1
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    Arrow International Warranty when iPAD purchased from USA

    Thought I would pass this on as its important.

    If you live out side USA and purchase an iPAD or other Apple products please read the TERMS AND AGREEMENT on Apple's website. ( See link below) The iPad is covered by a limited international warranty. Its important to register the iPAD when you receive it and keep the receipt in case you require service.

    Extended Apple care also can be purchased from USA if so desired. The following information you should find helpful. Please visit the following link for full details.
    http://images.apple.com/legal/warran...rranty_v20.pdf

    "If you seek service in a country that is not the country of original purchase, you will comply with all applicable import and export laws and regulations and be responsible for all custom duties, V.A.T. and other associated taxes and charges. Where international service is available, Apple may repair or exchange defective products and parts with comparable products and parts that comply with local standards. In accordance with applicable law, Apple may require that you furnish proof of purchase details and/or comply with registration requirements before receiving warranty service."
    Quoted from Apple.com

    Cheers Colin

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  3. #2
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    Colin Sound perfect for us, right ??

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    I did import a few MacBooks and loads of iPhones (when they were new on the market 3 years ago) and I never had a warranty issue.

    In Germany we have by law an extended warranty of 24 months. First year is Vendor Guarantee, second year is down to the reseller or shop, who sold the product to you. But it has to be clear, that the defect has to be from the very beginning.

    So, if we buy a product in Germany, then you pay the currency uplift for most of the products, but you get the "extended warranty".

    If you import the product legally, then you save probably 10% over local prices. If you get around customs - which would be illegal - then you could safe another 19%.

    Rgds

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    Most likely written on my iPad

  5. #4
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    Quote Originally Posted by col.bris View Post
    Thought I would pass this on as its important.

    If you live out side USA and purchase an iPAD or other Apple products please read the TERMS AND AGREEMENT on Apple's website. ( See link below) The iPad is covered by a limited international warranty. Its important to register the iPAD when you receive it and keep the receipt in case you require service.

    Extended Apple care also can be purchased from USA if so desired. The following information you should find helpful. Please visit the following link for full details.
    http://images.apple.com/legal/warran...rranty_v20.pdf
    "If you seek service in a country that is not the country of original purchase, you will comply with all applicable import and export laws and regulations and be responsible for all custom duties, V.A.T. and other associated taxes and charges. Where international service is available, Apple may repair or exchange defective products and parts with comparable products and parts that comply with local standards. In accordance with applicable law, Apple may require that you furnish proof of purchase details and/or comply with registration requirements before receiving warranty service."
    Quoted from Apple.com

    Cheers Colin
    thanks sir, it very well

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    I forgot to ask my receipt from my friend who purchased it. and it was last year ago! lol
    Fate is not by CHANCE but by CHOICE.

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  8. #7
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    Hi Colin,

    I live in Indonesia and have my brother in USA bought iPad 2 64GB 3G (AT&T).
    My question is do we really need to activate AT&T in USA or just grab it and use it in Indonesia without activate it ? I heard from some people that we need to activate it in USA before took it to other country ouside USA otherwise we'll face problem to activate it using the local sim card.

    Please kindly advice.

    Thanks,
    VinVan

    Quote Originally Posted by col.bris View Post
    Thought I would pass this on as its important.

    If you live out side USA and purchase an iPAD or other Apple products please read the TERMS AND AGREEMENT on Apple's website. ( See link below) The iPad is covered by a limited international warranty. Its important to register the iPAD when you receive it and keep the receipt in case you require service.

    Extended Apple care also can be purchased from USA if so desired. The following information you should find helpful. Please visit the following link for full details.
    http://images.apple.com/legal/warran...rranty_v20.pdf

    "If you seek service in a country that is not the country of original purchase, you will comply with all applicable import and export laws and regulations and be responsible for all custom duties, V.A.T. and other associated taxes and charges. Where international service is available, Apple may repair or exchange defective products and parts with comparable products and parts that comply with local standards. In accordance with applicable law, Apple may require that you furnish proof of purchase details and/or comply with registration requirements before receiving warranty service."
    Quoted from Apple.com

    Cheers Colin

  9. #8
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    I bought my IPad2 via a reseller. Receipt is not availabe, so in case of problems I would have to go through him.

    If I would buy the Apple Care would this settle it? Would I then be able to go directly to the Apple store?

  10. #9
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    Quote Originally Posted by vinvan View Post
    Hi Colin,

    I live in Indonesia and have my brother in USA bought iPad 2 64GB 3G (AT&T).
    My question is do we really need to activate AT&T in USA or just grab it and use it in Indonesia without activate it ? I heard from some people that we need to activate it in USA before took it to other country ouside USA otherwise we'll face problem to activate it using the local sim card.

    Please kindly advice.

    Thanks,
    VinVan

    Quote Originally Posted by col.bris View Post
    Thought I would pass this on as its important.

    If you live out side USA and purchase an iPAD or other Apple products please read the TERMS AND AGREEMENT on Apple's website. ( See link below) The iPad is covered by a limited international warranty. Its important to register the iPAD when you receive it and keep the receipt in case you require service.

    Extended Apple care also can be purchased from USA if so desired. The following information you should find helpful. Please visit the following link for full details.
    http://images.apple.com/legal/warran...rranty_v20.pdf

    "If you seek service in a country that is not the country of original purchase, you will comply with all applicable import and export laws and regulations and be responsible for all custom duties, V.A.T. and other associated taxes and charges. Where international service is available, Apple may repair or exchange defective products and parts with comparable products and parts that comply with local standards. In accordance with applicable law, Apple may require that you furnish proof of purchase details and/or comply with registration requirements before receiving warranty service."
    Quoted from Apple.com

    Cheers Colin
    As far as we know, when you activate an AT&T iPad, the software expects to find an AT&T SIM card in the iPad and it takes you through the process of activating this card.

    Have a look at this article from Apple...

    AT&T: How to set up a new Cellular Data account on iPad Wi-Fi + 3G

    If you take your iPad back to Indonesia and put in a local SIM card, it is not clear how you would be able to negotiate this procedure. We have several Members who purchased iPads in the US and returned home with their iPads and did not activate them in the US. When they got home they were not able to activate the 3G functionality.

    Tim

  11. #10
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    Thanks for the reply. But the website said that iPad 2 is unlocked. What does it mean, if we still have to activate it in USA ?

    Thanks ...

    Quote Originally Posted by Tim SPRACKLEN View Post
    Quote Originally Posted by vinvan View Post
    Hi Colin,

    I live in Indonesia and have my brother in USA bought iPad 2 64GB 3G (AT&T).
    My question is do we really need to activate AT&T in USA or just grab it and use it in Indonesia without activate it ? I heard from some people that we need to activate it in USA before took it to other country ouside USA otherwise we'll face problem to activate it using the local sim card.

    Please kindly advice.

    Thanks,
    VinVan

    Quote Originally Posted by col.bris View Post
    Thought I would pass this on as its important.

    If you live out side USA and purchase an iPAD or other Apple products please read the TERMS AND AGREEMENT on Apple's website. ( See link below) The iPad is covered by a limited international warranty. Its important to register the iPAD when you receive it and keep the receipt in case you require service.

    Extended Apple care also can be purchased from USA if so desired. The following information you should find helpful. Please visit the following link for full details.
    http://images.apple.com/legal/warran...rranty_v20.pdf

    "If you seek service in a country that is not the country of original purchase, you will comply with all applicable import and export laws and regulations and be responsible for all custom duties, V.A.T. and other associated taxes and charges. Where international service is available, Apple may repair or exchange defective products and parts with comparable products and parts that comply with local standards. In accordance with applicable law, Apple may require that you furnish proof of purchase details and/or comply with registration requirements before receiving warranty service."
    Quoted from Apple.com

    Cheers Colin
    As far as we know, when you activate an AT&T iPad, the software expects to find an AT&T SIM card in the iPad and it takes you through the process of activating this card.

    Have a look at this article from Apple...

    AT&T: How to set up a new Cellular Data account on iPad Wi-Fi + 3G

    If you take your iPad back to Indonesia and put in a local SIM card, it is not clear how you would be able to negotiate this procedure. We have several Members who purchased iPads in the US and returned home with their iPads and did not activate them in the US. When they got home they were not able to activate the 3G functionality.

    Tim


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