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Trouble w/ iBooks

This is a discussion on Trouble w/ iBooks within the iBooks forums, part of the iPad App Store category; Originally Posted by Appsempire Here's an update. I deleted the Jobs' bio from iBooks and tested some of the other books in my collection. Now ...

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Thread: Trouble w/ iBooks

  1. #11
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    Quote Originally Posted by Appsempire View Post
    Here's an update. I deleted the Jobs' bio from iBooks and tested some of the other books in my collection. Now that the Jobs' book has been deleted, the other books in the app seem to be working fine. I'm still waiting for Apple's tech support to get back to me.
    Thanks for the update! That's really interesting. Did you try deleting and downloading it again or did you just delete it? TIA for keeping us in the loop.


  2. #12
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    Quote Originally Posted by richsadams
    Thanks for the update! That's really interesting. Did you try deleting and downloading it again or did you just delete it? TIA for keeping us in the loop.

    You'll all be interested to know that I got an email from Apple's support. They said that they're going to credit my account for the price of the Jobs' bio and notify Engineering of this "content" problem. They also said that I'll be getting my credit in five to seven days. I've already purchased another copy through my Nook app.

  3. #13
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    Quote Originally Posted by Appsempire View Post
    You'll all be interested to know that I got an email from Apple's support. They said that they're going to credit my account for the price of the Jobs' bio and notify Engineering of this "content" problem. They also said that I'll be getting my credit in five to seven days. I've already purchased another copy through my Nook app.
    Excellent! I've gotten a couple of credits from Apple and they've always come through...usually earlier than they said they would. Under promise and over deliver could take the place of their unofficial "It just works" motto.

    I wonder why it's working on our iPads but not yours? Strange...but glad you've gotten it sorted.

    Enjoy the book...I'm sure you will.

  4. #14
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    Just saw an article on AppAdvice.com. It says Apple is sending letter to people who bought the biography. They've supposedly fixed the formatting errors that were causing problems. The recommendation is to delete the book, sign out and back into the iBook Store, then go to your Purchases section and download it again.

    Apple Tells Customers: Delete The Steve Jobs Biography iBook And Download It Again -- AppAdvice
    richsadams likes this.

  5. #15
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    Quote Originally Posted by twerppoet View Post
    Just saw an article on AppAdvice.com. It says Apple is sending letter to people who bought the biography. They've supposedly fixed the formatting errors that were causing problems. The recommendation is to delete the book, sign out and back into the iBook Store, then go to your Purchases section and download it again.

    Apple Tells Customers: Delete The Steve Jobs Biography iBook And Download It Again -- AppAdvice
    Sweet! Thanks for that.

    I still wonder why some "early editions" worked while others didn't. Glad they took care of it right away though.

    Thanks again!

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    No problem. Still making my mind up on whether to buy it. I'm not a fan of biographies, but I might make an exception for this one. Though I get the impression I've already read most of the juicy, controversial, and mean parts just by skimming the headlines. (head shake)

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    Quote Originally Posted by twerppoet View Post
    No problem. Still making my mind up on whether to buy it. I'm not a fan of biographies, but I might make an exception for this one. Though I get the impression I've already read most of the juicy, controversial, and mean parts just by skimming the headlines. (head shake)
    I know what you mean...the press's need to publish all things sensational and bad it seems.

    I'm alternating between listening to the audio copy and reading it which is kind of strange, but I can't just stop and read sometimes...although I don't read as fast as, um, some around here so far I'm really liking it.

    I read one of the author's other books, a biography of Albert Einstein a year or so ago at the recommendation of a friend. I didn't think I'd like it, but Isaacson is terrific at making even the most mundane things interesting...and the interesting really intriguing. I'm not big on biographies either, but he has a knack for making it very real...as if you were there meeting with the subject yourself and experiencing a day in his life. Based on that experience I didn't hesitate to buy the one on Steve.

    Each to their own of course, but it's been great so far.

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    Hmm, even more intrigued now. It will have to wait until next month though. This one's already cleaned out my entertainment budget, and them some.

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    I preordered the book on Amazon, sent it to the iPad 2 with iOS 5 and reading it Amazon's Kindle for iPad app. No problems bookmarking.

    It's an interesting read and refreshing to go back in time instead of thinking about the future products.


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