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Connectivity problems with i-devices

This is a discussion on Connectivity problems with i-devices within the Forum Rules, Help and Info forums, part of the New Member Introductions - Site Assistance category; For the past two weeks all of our devices have been getting a "can't connect to server" message. I called Apple and they advised a ...

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  1. #1
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    Connectivity problems with i-devices

    For the past two weeks all of our devices have been getting a "can't connect to server" message. I called Apple and they advised a soft shut down which worked for a few times but is no longer effective. The WIFI in the house is fine. I'm not techy in any way so I have no idea what is wrong or how to fix it. Can anyone advise? I have an i-pad 2, and daughters have i-phones.

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  3. #2
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    Hi, brookline5! Welcome to iPF!

    In the following thread you'll find some good suggestions you could try: iPad connects to Wi-Fi but I can't access the internet
    You might find some helpful advice here as well: Dropping wi-fi connection
    Last edited by J. A.; 02-11-2014 at 01:46 AM.
    Johanna A.
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  4. #3
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    My two cents worth is your modem router is the issue. Please shut down the modem and restart then try again with at least one iOS device .... Advise out come.. Do not try with every device ember it is like cooking be patient test the waters first.
    Cheers Colin,
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  5. #4
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    I encountered this issue too and up to now it is still not fixed. ;(

  6. #5
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    Quote Originally Posted by brookline5 View Post
    For the past two weeks all of our devices have been getting a "can't connect to server" message. I called Apple and they advised a soft shut down which worked for a few times but is no longer effective. The WIFI in the house is fine. I'm not techy in any way so I have no idea what is wrong or how to fix it. Can anyone advise? I have an i-pad 2, and daughters have i-phones.
    Hello and welcome to the forum - there have already been posts & links suggesting that you power recycle your modem & router - below is part of a quoted post that I left in one of the links given - let us know if those maneuvers help - good luck! Dave


    ............... 'power recycle' your modem and router (if separate devices), i.e. pull the power (or turn off the switch if present) - wait about 30 seconds, then re-power your modem first, wait again, and re-power your router - see if that helps. I re-power my modem several times a week which invariably gets us reconnected to the internet - good luck.....

  7. #6
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    Hi and welcome to the Forum!

    I hope your issue is now rectified with the advice you have received.....please let us know how you went.

    The IPad Forum is a community of members from all walks of life and from all over the world coming together to share our experiences and to help each other learn about this wonderful piece of technology the Ipad. There is a wealth of information already here in the many threads we have so doing some searches will answer most of the questions you have. If then you cannot find the answer you are seeking then by all means post your question. There are many friendly and informed members here only too willing to help you.

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