Well this is going to be a long post. Many of you may remember when I posted about the new Logitech Ultrathin Keyboard Cover and that I had pre-ordered it as I felt it was going to be some very kewl technology! As I have mentioned on this thread, Logitech has been less than human in their customer service about my order. After numerous attempts to find out when the product might be delivered, I finally cancelled the order. It was clear they had no idea when it might ship.
Within minutes of me posting that I had cancelled the order, our AQ sent me a private message offering to order it for me. Isn't the internet a wonderful place? After a few PayPal exchanges, in no time at all, I received my keyboard. I must say AQ went out of his way to help me and it was a truly generous act which proves that human beings find ways to be human with each other regardless of governments, corporations or other bureaucracies.
It was due to arrive by UPS today and I happened to be at my local Staples store when I spied not one, but TEN of the keyboard covers for sale. Amazing. Logitech couldn't tell me when the product might be released to a direct Canadian customer, but Staples had no trouble. I bet they have a few of them at WalMart too. Logitech could not give a flying rat's fart about the individual consumer. There is no way to actually contact them. Their online forums are a joke and the customer service phone line is staffed with people who don't know anything and have no motivation to even find out the answer when they don't know. "I'm sorry sir there is no way I can know that information. Is there anything else I can help you with today?"
So much for LogiCrap Inc.
The product itself is pretty damned kewl. (At least the folks down in R&D have some abilities). It sets up quickly, locks together with the magnet hinge very well and when in the stand, it holds very securely. The keyboard is small (what would you expect?) but after just a few minutes of writing a thank you letter to AQ, it was very comfortable and easy to type.
I immediately installed the iCarbons skins on the keyboard and my iPad. I had ordered these weeks after I had ordered the keyboard, and they arrived at least two weeks before I got this one. I purchased a skin for my iPhone4 as well. I like the look and feel of the unit when it is closed up. It feels like a very tiny laptop and the whole thing slide easily into my Targus leather folio.
Here are some photos I took just a few minutes ago: