GigaOM reports today on a new survey from ChangeWave, which examines customer satisfaction with their tablets. According to the results of the survey, iPad owners are still very much loved up with their tablets, with Amazon Kindle Fire owners not quite so enthused about their devices. To break the figures down, 74% of respondents said that they were “Very Satisfied” with their iPads, with 54% of Amazon Kindle Fire owners and 49% of owners of other tablets saying the same. ChangeWave says that the reasons given for Kindle Fire owners not expressing the same high levels of satisfaction with their devices were missing features such as no hardware volume button, no camera, a short battery life, no cellular connectivity and the relatively small selection of apps. GigaOM notes that by focusing on keeping costs low with its Kindle Fire, Amazon may be making the mistake of leaving customers wanting more, and if Apple does decide to offer the iPad 2 as a low-cost alternative once the iPad 3 is released, then it’s hard to see the Kindle Fire ever catching up, unless Amazon attempts to add some of those missing features.
Source: Satisfaction survey shows why Apple’s iPad will remain on top — Apple News, Tips and Reviews