Is Best Buy Only Selling the iPad 2 to Customers Who Buy a Protection Plan?
Crunch Gear reports today on a troubling situation at Best Buy regarding its iPad 2 selling practices. The report details how one of Crunch Gearís readers noticed approximately 40 iPad 2s stored in an overhead locker during a recent visit to the store, after having been told by a member of staff that they didnít have any iPad 2s in stock. When the reader asked another member of staff about the iPad 2s stored in the locker, he was again told that they were all sold out, only to have a manager approach him a couple of minutes later and tell him that he could buy an iPad 2 if he also bought a $109 Best Buy protection plan. The reader said that he went ahead and bought the iPad 2 with the protection plan, and then went to another store and asked the manager there if it was policy to only sell iPad 2s to those customers who also bought the protection plan. This other manager said that it was not Best Buy policy and that the customer should not have been forced to buy a policy in order to get an iPad 2. The Crunch Gear reader was very clear that this was what had indeed happened, and said that he had witnesses who could vouch for the veracity of his story as well.
Source: Crunch Gear Best Buy Forces Customer To Buy Service Plan To Get An iPad 2 Out Of Storage