iPad 1problem

Hi you must forgive mei am not very technical and I joined your forum for some guidance I picked my iPad up after just using only io discover it had a thick black line and a number of blue green and purple lines across screen I typed problem into google and your forum came up with a number of users with same problem all said same they had not dropped or had any ipact now I can't afford new modell every time one comes out as much as like too I only use it for looking at classic cars on eBay having said that my son has 4s & note book daughter has4s never had any problems with apple staff took iPad to store in metro centre uk to be told my staff member it's had impact bearing in mind she was just giving apointments not tech staff I told her as u can see it is in immaculate condition and i guard it opssesively I told her that a large number of people on your site had same problem and none had suffered any impact I said seems to me there is some sort of problem to which she replied you must of had your use out of it if you have had it 2yrs I said surely it shouid last longer or is that apples game so you have to buy new one so long & short iwould like to complain too apple I have too store manager who said she had no right to imply impact and it should last for ever( I know) so any advice and adress for complaints greatly received as I have just been fobbed off many thanks from a distressed user Tesmins

Hi and welcome to the Forum!

Yes we have seen this before and I will attach a link for you to look at.....I'm afraid it's the only advice I can offer but you will see that it has helped many.
http://www.ipadforums.net/new-member...messed-up.html

The IPad Forum is a community of members from all walks of life and from all over the world coming together to share our experiences and to help each other learn about this wonderful piece of technology the Ipad. There is a wealth of information already here in the many threads we have so doing some searches will answer most of the questions you have. If then you cannot find the answer you are seeking then by all means post your question. There are many friendly and informed members here only too willing to help you.

We also have our own App - It is a very simple app to navigate.
http://itunes.apple.com/us/app/discu...412896524?mt=8
Tutorial on creating posts on the Forum
http://www.ipadforums.net/new-member...reads-how.html
Reading the IPad manual is a great place to start so please download a copy of these.
http://www.support.apple.com/manuals/ipad/
3 very informative threads from which you will learn many tips and shortcuts for the IPad.
http://www.ipadforums.net/ipad-gener...dont-know.html
http://www.ipadforums.net/ipad-os/49...ps-tricks.html
http://www.ipadforums.net/ipad-help/...-new-ipad.html
We have rules like any Community so please read these also
http://www.ipadforums.net/forum-rule...html#post14697

Once again we welcome you here and are so pleased you have joined us!