Ipad stuck in restore unknown error 1611
Hi,
I'm getting pretty desperate. Got a used ipad, the user reset it to remove his data. Ipad was signalling that it needed to connect to itunes.
Hooked it up to itunes, which wanted to update the software. This failed and put the unit in restore mode. I have followed every procedure on the apple site, no result. Sometimes:
iTunes could not conect to this iPhone because an unknown error occurred (0xE8000065) before the 1611 error
always followed by:
The iPad "iPad" could not be resored. An unknown error occurred (1611)
Installed a clean windows 7 64bit on my computer. Updated it and installed itunes. Same problem. Itunes downloads the software, prepares the ipad for a restore. On the ipad an apple logo with a progress bar appears, but than it stops.
Any ideas how to get out of this mess. My next step would be to use another computer, but I don't have one. I'm about ready to send it off to apple for repair, but maybe there are some other tricks to try.
Regards,
Frank
Confirmed Fix for Error 1611 -- Power Issue
:thumbs: BINGO! It's a power issue. I got the error trying to upgrade to iOS 5 with the iPad connected to a USB port on my monitor...where I had been successfully sync-ing for quite some time. Tried everything to no avail. Went to another computer and had the same problem (however I was plugged into a USB port on the monitor of that computer too but hadn't yet realized my error). After reading this post, I plugged into a USB port on the CPU itself on the same computer and bam, it worked immediately. Apparently there's enough power to sync from a USB hub (like on a monitor) but not to do a restore or software update. Thanks guys! THIS SHOULD BE ON THE APPLE WEBSITE HELP FILE BUT IS NOT. I even called Apple tech support and they didn't know about this.