Ipad 2 and photosmart c310a

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08-02-2011, 07:23 AM
Fsa

Ipad 2 and photosmart c310a

Hello

My ipad 2 (and iphone) find printer half the time. I must power off and on wifi on idevices to find photosmart.
With windows 7 i find printer everytime.

Printer have latest firmware
Ipad and iphone have latest firmware
Router (box orange) have latest firmware.

All devices on my local network have a static IP
My network work fine.
One SSID wifi with WPA 2 key MAC adress filter actived (i try whitout it : same thing).

I can connect on web printer interface everytime therefore why i can t print whenever i want ?

Sorry if i posted in wrong place

Thanks for your help.

Ps : translate french to english by google
08-02-2011, 07:27 AM
Tim SPRACKLEN

Thanks for your post. Most Members who have had problems have discovered that the printer needs to be assigned a static IP address. It seems as though the iPad gets 'confused' if the IP address of the printer changes.

The Google translation was just fine!!

Tim
08-02-2011, 07:29 AM
Fsa

Quote:

Originally Posted by Tim SPRACKLEN

Thanks for your post. Most Members who have had problems have discovered that the printer needs to be assigned a static IP address. It seems as though the iPad gets 'confused' if the IP address of the printer changes.

The Google translation was just fine!!

Tim

My printer have already a static IP, ipad too.
08-02-2011, 07:37 AM
Tim SPRACKLEN

OK - I need to think some more and perhaps someone else will have a better idea!!

Tim
08-02-2011, 02:19 PM
Fsa

May be because the router (orange box) that filters bonjour packets ?
Then after a moment the printer no longer appears connected to the router interface is what is it ?

I hope you understand my english !! Google is less good with long text ....
08-02-2011, 11:51 PM
Tim SPRACKLEN

Can you identify any particular circumstance that precedes the situation where you can't print? i.e. can you see what is triggering the problem?

Tim
08-05-2011, 10:34 AM
Fsa

I think it s not possible to use printer with 2 devices in same time.
If i print from my ipad i must wait a few minutes to print again. Bizarre !!!

On windows 7, hp center show me a window with " photosmart is used with another device wait .........."

I think my printer is dead !!

Anyway, hp replace my printer with another one. God save the guarantee.

For info :

On photosmart c310a a hidden menu exist

On a touch screen, press on top left, bottom left, bottom right, bottom left
And manufacture menu appears.

Translate by me without google, sorry .....